Windows 8 and 8.1 Forums


Unable to get preview pane to show previews of anything

  1. #1


    Posts : 8
    Windows 8.1

    Unable to get preview pane to show previews of anything


    Hello. Yup. I'm new to Windows 8. I simply cannot get the preview pane to show previews of my folders. I have read and re-read all and any information pertaining to this problem and have tried all the advice given regarding clicking on preview pane, going to view, options, changing icons/thumbnails but.... alas and alack, I still cannot preview documents or e-mails. I wonder if some kind bod out there has any advice in simple words?!

    Click image for larger version This is a screenshot of my "no preview available" problem.

    I do hope someone can help me.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello Charlie, and welcome to Eight Forums.

    The preview pane will not show previews of folders. Instead, the preview pane can be used to see the contents of a file, such as an Office document, without opening it in an app, and image files.

    Preview Pane - Hide or Show Preview Handlers in Windows
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Hello Brink. Thank you for your reply. I am confused as I have read too much now, so I probably didn't express myself as eruditely as I normally might! I understand your answer. I am wondering if my solution is to perform the action, as per the attached "snip" so I can view the contents of files as I used to be able to do in Windows 7?

    Click image for larger version

    If I do this, would I then have my preview function restored?

    Many thanks for reading me!
      My System SpecsSystem Spec

  4. #4


    Posts : 22,577
    64-bit Windows 10


    That would be to turn on the preview pane to have it show in File Explorer. Your screenshot shows that you already have it turned on.

    Preview Pane - Show or Hide in Windows 8 File Explorer

    Instead, see if setting to show preview handlers in the preview pane using the tutorial below may help to have it work again for your documents and files.

    Preview Pane - Hide or Show Preview Handlers in Windows
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1


    Hello again, Brink

    Yes. "Show preview handlers" is checked, as per my snip attached.

    Click image for larger version

    This is why I am confused. This is checked, preview pane - as you could see from my previous snip - is enabled yet.... I cannot view previews? Hmmmmmm.

    I don't know what to do next!
      My System SpecsSystem Spec

  6. #6


    Posts : 22,577
    64-bit Windows 10


    Emails usually need to be opened in your email client program to read them.

    What file types are your documents, and what is the default program you are using to open them with?

    Are you having issues viewing a preview of any other files? For example, images.
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8.1


    I use Incredimail. I have that set as my default mail client. In Windows 7, I could see the preview when I highlighted the file I wanted to preview. The same with Microsoft Word 2003.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,577
    64-bit Windows 10


    Double check to make sure that these programs are set as your default programs with all of their associations set to them. Afterwards, test the preview pane again.

    Default Programs - Set Your Default Programs in Windows 8
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8.1


    Hello again. I........... think I might leave it for now. I am using hours and getting into things I don't really understand! But thank you so much for your help and patience!
      My System SpecsSystem Spec

  10. #10


    Posts : 22,577
    64-bit Windows 10


    The tutorials I posted will help show you how to if you like. If you have any further questions, then please feel free to ask.
      My System SpecsSystem Spec

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Unable to get preview pane to show previews of anything
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