Hi, I am currently having the following problems within Windows 8.1
Anyone have any solutions? PC is still guaranteed so I could send it back, but would prefer to be able to fix it to prevent loss of data.
Information:
HP Pavilion 15-e022sa
Windows 8.1 x64 v 6.3.9600
Intel i3-3100M
F.23 BIOS
8 GB RAM
- No Audio - Have looked in 'Services' and tried to restart Audio Service to which it is not found, then Windows Audio which is Stopped, tried to start it and get this: Error 0x800706cc: The endpoint is a duplicate. And finally Windows Audio Endpoint Builder which is already running.
- Windows Update Service doesn't load up, tried WindowsUpdateDiagnostic but it crashes whilst running. Tried restarting the service which gave an error: Error 1053: The service did not respond to the start or control request in a timely fashion.
- AVG Internet Security 2014 isn't running, won't let me start it or open the program.
- Control Panel doesn't open, crashes once I click on it.
- I have also tried to Uninstall the Audio Driver in the Device Manager and reinstall the most up-to-date version which is Realtek High Definition Audio 6.0.1.7010 with still no luck.
- Tried updating the BIOS on the PC to see if that would help which didn't.
- Ran HP's Support Solutions software and got a Fault ID of : GGDVWJ-6T778N-MFPWXF-20AC03.
- Checked for Malware using AdwCleaner and Malwarebytes which found no problems.
- Tried to restore the PC to an earlier date, which this didn't fix any of the above problems.
- Ran CCleaner to check for registry errors.
Anyone have any solutions? PC is still guaranteed so I could send it back, but would prefer to be able to fix it to prevent loss of data.
Information:
HP Pavilion 15-e022sa
Windows 8.1 x64 v 6.3.9600
Intel i3-3100M
F.23 BIOS
8 GB RAM
My Computer
System One
-
- OS
- Windows 8.1 x64