Windows 8 and 8.1 Forums


Could not find recovery environment

  1. #1


    Posts : 9
    Win7/8

    Could not find recovery environment


    So I'm having the exact same issue as this guy here:
    Could not find recovery environment
    but I just wanted to make a new thread because the other one is marked as resolved. (Mods feel free to merge the two).

    Quote Originally Posted by Tomhc View Post
    Last week, I purchased an Acer Aspire Windows 8.1 pre-installed laptop. The first thing I did is to partitioning the hard drive with EaseUS Partition Master. After that, I want to create a USB recovery drive but I found out that I was unable to do so.

    When I launch the recovery drive program build in in Windows, I found out that the "Copy the recovery partition from the PC to the recovery drive" option has been grey out. If I continue the program, it would shows "We can't create a recovery drive on this PC. Some required files are missing".
    Quote Originally Posted by topgundcp View Post
    If you like, base on your screen shot, you could try to open the Admin command

    1. diskpart
    2. select disk 0
    3. select partition 1
    4. assign letter=R
    5. exit
    6. reagentc.exe /setreimage /path R:\Recovery\WindowsRE /target C:\windows
    7. Try create a recovery disk to see if it works


    Good luck !!!
    I get to step "3. select partition 1" fine but at step "4. assign letter=R", I get: "There is is no volume selected". Which volume do I need to select?

    So i just checked which volume C: is and selected it but got this message:
    Virtual Disk Service error:
    Assigning or removing drive letters on the current boot or pagefile volume is not allowed.
    Which makes sense....

    Update:

    Disks: HDD and my SD card.
    Partitions: Partition 1 is the Recovery partition
    Volumes: Dvd drive, C:, ESP volume and SD card
    Last edited by Amlung; 05 Oct 2014 at 10:17.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,121
    Windows 8.1 x64


    If you used EaseUS to partiton your system, you may have caused problems for yourself. That utility seems to mess up Recovery partitions by turning them into OEM partitions.

    Open diskpart, select the drive and do a list partition command and attach the results. If the type shows as OEM, you may have the problem. But note, there are some systems which set up possibly one OEM partition as a result of their process.

    There are also quite a few threads dealing with resolving problems caused by EaseUS.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Win7/8


    Update: Oh, I just remembered. The thread where topgundcp's solution worked so well. This guy also used EaseUS... His screen looks pretty much the same. Except he has 4 unallocated spaced and still has his 3 partitions of the drive.
    His screenshot:
    https://www.eightforums.com/attachmen...t-capture2.png


    Yes, there are two OEM partitions. One one of 400MB listed in EaseUS as Recovery and the other one 19GB, listed as Push Button Reset.
    Just attached the disk manager and
    EaseUS screen.
    My screenshot:

    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Posts : 879
    Windows 10
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Win7/8


    Omg thanks so much genet I just found the wrong thread of the problemhaha...

    Just wondering, what should I pay attention to when using EaseUS in the future? (or avoid using it...?)

    Why did we change both partitions from OEM to Recovery. I get it for the first one because it actually is the Recovery partition, but why the partition with the operating system on it?
      My System SpecsSystem Spec

  6. #6


    Posts : 879
    Windows 10


    Quote Originally Posted by Amlung View Post
    Omg thanks so much genet I just found the wrong thread of the problemhaha...
    You are welcome.

    Quote Originally Posted by Amlung View Post
    Why did we change both partitions from OEM to Recovery. I get it for the first one because it actually is the Recovery partition, but why the partition with the operating system on it?


    400 MB Recovery partition - This partition contains Windows Recovery Environment tools and utilities, allowing the user to repair problems that affect the system drive.

    19.00 GB Recovery partition - This partition contains the recovery image that would be restored to the system drive if the Refresh or Reset option in Windows 8 is used.

    Recommended UEFI-Based Disk-Partition Configurations

    To configure Windows RE tools and recovery image partitions, identify the partitions as utility partitions by setting the partition type:

    - In the DiskPart tool, after you have created and formatted the partition, use the command set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
    Here is info about reagentc /info -> link
    Last edited by genet; 07 Oct 2014 at 03:35.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Win7/8


    I have an additional question:

    I'll receive my new SSD (Samsung 250GB) tomorrow and was going to clone the HDD to the SSD.
    Is Windows 8.1 happy about using third-party software there? Because Samsung has a Data Migration Software.
      My System SpecsSystem Spec

  8. #8


    Posts : 879
    Windows 10


    Quote Originally Posted by Amlung View Post
    Is Windows 8.1 happy about using third-party software there?
    Yes, if the cloning program is UEFI/GPT compatible.
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Win7/8


    So I read a few posts that Paragon is safe to use.
    Paragon 12 has full support Windows 8 uEFI, GPT & Secure Boot.
    However the first thing I saw when opening "Paragon Hard Disk Manager 14" is that Recovery, ESP and Push Button Reset are all shown as "OEM service volume".

    Click image for larger version


    Compared to my disk management:

    Click image for larger version

    Can I assume it is not safe to use?
      My System SpecsSystem Spec

  10. #10


    Posts : 879
    Windows 10


    Quote Originally Posted by Amlung View Post
    However the first thing I saw when opening "Paragon Hard Disk Manager 14" is that Recovery, ESP and Push Button Reset are all shown as "OEM service volume".
    Paragon Hard Disk Manager 14 is compatible with Windows 8.1.

    Quote from this post:

      My System SpecsSystem Spec

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