Windows 8 and 8.1 Forums


Computer freezing/crashing and I have no idea why

  1. #1


    Posts : 13
    windows 8

    Computer freezing/crashing and I have no idea why


    After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.

    When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.

    Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.

    It it someting to do with my CPU, RAM or hard drive?

    I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    windows 8


    At the moment, my C drive (the ssd) is on 90% usage or above all the time, even when everything is closed, could that be the issue?

    Ten minutes after that my C drive stays around 0-10% usage while I'm not doing anything on the computer???

    What's going on...
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Any processes running high in Task Manager? You may also look in resource manager.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    windows 8


    Quote Originally Posted by Nuccii View Post
    Any processes running high in Task Manager? You may also look in resource manager.
    Nope
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    windows 8


    Guys? Is that all the help I get? im a bit ****ed then
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Download this .bat file & Unblock it & right click it & choose Run as administrator---

    dism.bat

    It might help.
    Leave it run about 2 or 3 hours in the background & when it is done reboot.
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    windows 8


    I did the scan from the bat file and it said there was nothing wrong and my computer still freezes. When it freezes the disk usage goes to 0% but when its not frozen its 90% or above all the time. Whats going on here? is the ssd broken or is it something to do with windows?
      My System SpecsSystem Spec

  8. #8


    Posts : 13
    windows 8


    Quote Originally Posted by David Bailey View Post
    Download this .bat file & Unblock it & right click it & choose Run as administrator---

    dism.bat

    It might help.
    Leave it run about 2 or 3 hours in the background & when it is done reboot.
    I did the scan from the bat file and it said there was nothing wrong and my computer still freezes. When it freezes the disk usage goes to 0% but when its not frozen its 90% or above all the time. Whats going on here? is the ssd broken or is it something to do with windows?
      My System SpecsSystem Spec

  9. #9


    Posts : 2,627
    win8.1.1 enterprise


    It it someting to do with my CPU, RAM or hard drive?
    yes
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    windows 8


    Quote Originally Posted by caperjack View Post
    It it someting to do with my CPU, RAM or hard drive?
    yes
    How do i figure out which one it is? Im pretty sure its the ssd because when i freeze the usage goes to 0% but when not frozen stays above 90%. I have 3 year warranty on the ssd and i built my computer like 2 years ago. Do you think its the ssd?
      My System SpecsSystem Spec

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Computer freezing/crashing and I have no idea why
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