Your pictures can't be printed because this error occurred

kevinh114

New Member
Messages
5
I'm trying to print images/pictures using windows photo viewer and I get this error "Your pictures can't be printed because this error occurred".... It doesn't tell me which error.. simply just says that in the dialog box. THe dialog box comes out like 4 times with the same message and I have to click OK.

I've already tried googling it and the only fix I can find is replacing photowiz and I already did but it has fixed. I've also installed Photo Gallery and it stil lgives me the same error when I try to print and picture. I've also reinstalled all my printer drivers...


Windows 8.1 Updates installed . HP Computer
 

My Computer

System One

  • OS
    win 8.1
What is the mfg & model of the printer? How is it connected to the computer?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
There are 2, HP 8600 and an HP C4700. I've uninstalled all the drivers and printer software which only leaves the default print to one note or to make XPS documents.. (im sure you know what i'm talking about).. even with that it gives me the error. The error shows up as soon as I click CTRL Print and the options for printing come up.

I did an SFC /scannow on cmd and it said windows resources found corrupt files but was unable to fix some of them...
 

My Computer

System One

  • OS
    win 8.1
Again, what is the printer that you are having issues printing too? Is it the 8600 or the C4700? As for what you are talking about. Really if you are just going to shoot off the hip and just start doing things that have fixed some issues, but not the real problem. I will leave you be.

You are going to always get an error that some files could not be fixed with sfc /scannow. Due to when you are logged into the computer, certain processes are locked and when you do the scan fix, you always get that error.

But really that is not the issue why. Keep in mind when using Metro apps for stuff. They use Javascript & Html5, along with ActiveX. If you are using any third party Internet Security Software. You are going to run into more problems than you realize, when trying to do stuff from the Metro/Start screen.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
All printers... It doesn't matter which printer I use :( as soon as I click on the button that says print and the dialog box with the error shows up. Its not when I send the print to queue... Its as soon as the printing option come up. So I'm viewing the picture with windows photo viewer desktop mode, then on the top nah bar I click print, and when the option comes up asking for paper size, etc the error,shows up
If I use adobe as the printer or the actual hp printers the dialog still comes up.
Give me a few minutes and I will upload a video, maybe to help explain the situation

[video=youtube;GO3CVeo5wZ4]https://www.youtube.com/watch?v=GO3CVeo5wZ4&feature=youtu.be[/video]
 
Last edited:

My Computer

System One

  • OS
    win 8.1
I did an SFC /scannow on cmd and it said windows resources found corrupt files but was unable to fix some of them...

Run

Dism /Online /Cleanup-Image /RestoreHealth

THEN run sfc /scannow

Reboot
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I did an SFC /scannow on cmd and it said windows resources found corrupt files but was unable to fix some of them...

Run

Dism /Online /Cleanup-Image /RestoreHealth

THEN run sfc /scannow

Reboot

Ok I'll try this tomorrow and give you guys an update. Do you know around how long this will take to run? Computer has like 120gb of used space
 

My Computer

System One

  • OS
    win 8.1
2 hours or less.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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