Windows 8 and 8.1 Forums


Corrupt Microsoft Account Sign In

  1. #1


    Posts : 2
    Windows 8

    Corrupt Microsoft Account Sign In


    My original email address has been hacked into and I can't access my Microsoft account due to a suspect that has either changed my password, or deleted my account. I'm looking for an alternative to change the email address for my Microsoft account as I currently have a new email address in use. In hindsight, I've tried the local switch thing and created a whole new user but I can't transfer applications across to my current email address/Microsoft account as the password for the previous Microsoft account is corrupted - no access. Sorry if I repeat myself but I've tried other forums and help-sites but they still don't apply to my significant needs.

    If there is any way I can change my Microsoft account's email address without signing in/placing in password, please comment below.

    Cheers.

      My System SpecsSystem Spec

  2. #2


    I would contact Microsoft. Recently, I had an email from MS indicating they suspected someone had tried to hack my account and that I needed to change my password, I was able to log into my account and change it, luckily. However, in your case, I think MS should know about this and help you.
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Reset your MS password may help
    https://account.live.com/resetpassword.aspx
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Windows 8


    Yes but they never get back to me, plus I don't have enough evidence to remember that it was my email address.
      My System SpecsSystem Spec

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