HighCountry
New Member
- Messages
- 4
So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion x360
- CPU
- Pentium N3520
- Memory
- 4Gb Ram
- Browser
- Firefox