Windows 8 and 8.1 Forums


Why is my Internet not working correctly?

  1. #1


    Posts : 8
    Windows 8.1

    Why is my Internet not working correctly?


    Hello, My computer has been running off an Ethernet for a long time because my computer is inapplicable of reviving WiFi. and earlier today my Ethernet Internet has been acting weird, as in like the network and sharing center says i am connected to the internet but everytime i try to do anything on my computer that requires acsessing the internet (Steam, Skype, Google Chrome, Etc...) it says either "Unable to connect to the Internet" and i have tried almost everything, i have went into CMD and cleared the DNS Cache i have messed about with the Ipv6 and Ipv4 settings and checked my router and motem and it is all the same i haven't changed it at all and i have also done a system restore and it is still not working please help! (Sorry if their were and grammatical mistakes English is not my first language)
    And i also I found this whilst browsing about my task manager
    imgur: the simple image sharer

    And right before this happened i was cleaning my computer with an anti-virus and nothing was wrong?

    -Note- i am on my sister's computer
    Last edited by Alfie6; 24 Sep 2014 at 20:44.

      My System SpecsSystem Spec

  2. #2


    Have you tried uninstalling your network adapter and then rebooting your computer?

    Have you run SFC /ScanNow from a CMD (Administratior) prompt?

    Rich
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Quote Originally Posted by rmonroe36 View Post
    Have you tried uninstalling your network adapter and then rebooting your computer?

    Have you run SFC /ScanNow from a CMD (Administratior) prompt?

    Rich
    How would i go about doing the first bit?
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Windows key "X", then choose "Command Prompt as Administrator", when the context menu pops up. then just enter in the command noted. Also you can try the Dism command. See DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  5. #5


    To uninstall Network Adapter:

    Control Panel > Device Manager > Network adapters

    Click image for larger version

    Right click on your adapter and click on uninstall
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1


    Quote Originally Posted by rmonroe36 View Post
    To uninstall Network Adapter:

    Control Panel > Device Manager > Network adapters

    Click image for larger version

    Right click on your adapter and click on uninstall
    I'm guessing it would re-install itself?
      My System SpecsSystem Spec

  7. #7


    Yes, when you reboot it will reinstall.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8.1


    Quote Originally Posted by rmonroe36 View Post
    To uninstall Network Adapter:

    Control Panel > Device Manager > Network adapters

    Click image for larger version

    Right click on your adapter and click on uninstall
    I have done everything that you guy's have told me too do and still it says i am connected to the internet and i cannot acsess anything with the internet still...
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8.1


    Quote Originally Posted by Ztruker View Post
    Yes, when you reboot it will reinstall.
    I have done everything that you guy's have told me too do and still it says i am connected to the internet and i cannot acsess anything with the internet still...
      My System SpecsSystem Spec

  10. #10


    Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

    cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" >> postme.txt & notepad postme.txt & del postme.txt"

    and press ENTER.

    A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

    If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or How to access the 'Run' box in Windows® 8.1 - YouTube or just press Windows Key (next to the left Ctrl key) + R, or open the Modern desktop, type run then click on Run that appears.
      My System SpecsSystem Spec

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Why is my Internet not working correctly?
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