ASUS Laptop won't turn on after BSOD and automatic repair!

BrendanG

New Member
Messages
6
A couple of days ago, I was on steam on my ASUS X550L Notebook when it suddenly blue screened and shut down. I waited a couple of minutes and turned it back on, and it went to the ASUS automatic repair system. After 6 hours of my laptop being stuck on the repair system, I shut it down. I waited around a minute and turned it back on and ran it through login, where it blue screened again and has not turned on since. If I go to try to turn it on, the lights in the bottom of the laptop flash for a couple of seconds, but it never turns on. I am okay with wiping the computer if I can get my files on an external hard drive, don't want to redownload them steam files. Please help. :cry:
 

My Computer

System One

  • OS
    Windows 8 32bit
I would try removing the battery for 5 or 10 minutes. Then re-install the battery and try booting again. May not work, but it's worth a try.

Laptops do retain settings when the battery is installed, even after they are powered down. On a Dell Inspiron 1545 I use to have, all of the USB ports quit working after a Nook tablet tried to charge from them. I tried everything, and thought something had burned out the USB hardware. Nothing seemed to work to get the USB ports to work. As a last resort, I removed the battery for about 15 minutes, then re-installed it and re-booted. My USB ports were working fine again. The battery power must have made the laptop retain some setting that disabled the USB ports.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit OEM
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R - 5737
    CPU
    Intel i5-4200U Processor (3M Cache, up to 2.6 GHz, UMA)
    Memory
    8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3 inch LED Backlit Display with Truelife and HD+
    Screen Resolution
    1600 x 900
    Hard Drives
    Western Digital, 1-TB WD Blue SATA III, 5400 RPM, 8 MB Cache
    Mouse
    Microsoft Comfort Mouse 4500
    Internet Speed
    20 mb up / 17 mb down
    Browser
    Google Chrome 64-bit
    Antivirus
    MS Defender / Malwarebytes PRO
I would try removing the battery for 5 or 10 minutes. Then re-install the battery and try booting again. May not work, but it's worth a try.

Laptops do retain settings when the battery is installed, even after they are powered down. On a Dell Inspiron 1545 I use to have, all of the USB ports quit working after a Nook tablet tried to charge from them. I tried everything, and thought something had burned out the USB hardware. Nothing seemed to work to get the USB ports to work. As a last resort, I removed the battery for about 15 minutes, then re-installed it and re-booted. My USB ports were working fine again. The battery power must have made the laptop retain some setting that disabled the USB ports.

I agree and also with the battery removed hold the start button down for a Minute or so this will discharge and stored energy remaining in you MB, RAM Etc.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
I've read about several similar Asus laptop problems on other forums.

Sometimes the instructions below worked, but it had to be tried several times:

1. Remove the battery and power cable cable from laptop.


2. Press and hold the power button for 58 seconds


3. Replug the cable and try to start your laptop.


4. If this doesn't work after several tries, it may be a hardware problem.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit OEM
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R - 5737
    CPU
    Intel i5-4200U Processor (3M Cache, up to 2.6 GHz, UMA)
    Memory
    8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3 inch LED Backlit Display with Truelife and HD+
    Screen Resolution
    1600 x 900
    Hard Drives
    Western Digital, 1-TB WD Blue SATA III, 5400 RPM, 8 MB Cache
    Mouse
    Microsoft Comfort Mouse 4500
    Internet Speed
    20 mb up / 17 mb down
    Browser
    Google Chrome 64-bit
    Antivirus
    MS Defender / Malwarebytes PRO
if you are comfortable with removing ram sticks ,you could try removing all ram and replacing them just to make new connection with the ram slots ,if no difference try removing all but 1 stick and try again ,changing sticks to rule out each one as having issues
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Before you do too much, if the laptop is under warranty, send it in for service. Don't do anything to void your warranty.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit OEM
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R - 5737
    CPU
    Intel i5-4200U Processor (3M Cache, up to 2.6 GHz, UMA)
    Memory
    8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3 inch LED Backlit Display with Truelife and HD+
    Screen Resolution
    1600 x 900
    Hard Drives
    Western Digital, 1-TB WD Blue SATA III, 5400 RPM, 8 MB Cache
    Mouse
    Microsoft Comfort Mouse 4500
    Internet Speed
    20 mb up / 17 mb down
    Browser
    Google Chrome 64-bit
    Antivirus
    MS Defender / Malwarebytes PRO
Since I am not under warranty, I will try removing the RAM sticks tomorrow, I got to go bed, college classes kill! :)
 

My Computer

System One

  • OS
    Windows 8 32bit
You say you were running Steam. So you were gaming. While gaming the system was probably using a lot of CPU and creating a lot of heat. A component may have overheated and failed at that point. Nothing you did wrong, but if a component is going to fail, chances are it will under a load.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit OEM
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R - 5737
    CPU
    Intel i5-4200U Processor (3M Cache, up to 2.6 GHz, UMA)
    Memory
    8 GB Dual Channel DDR3L 1600MHz (4GBx2) Memory
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3 inch LED Backlit Display with Truelife and HD+
    Screen Resolution
    1600 x 900
    Hard Drives
    Western Digital, 1-TB WD Blue SATA III, 5400 RPM, 8 MB Cache
    Mouse
    Microsoft Comfort Mouse 4500
    Internet Speed
    20 mb up / 17 mb down
    Browser
    Google Chrome 64-bit
    Antivirus
    MS Defender / Malwarebytes PRO
I wasn't actually playing at the time, I was just browsing it at the time. The day before steam crashed, and I was able to restart it then my laptop blue screened. That might be the cause of the problem
 

My Computer

System One

  • OS
    Windows 8 32bit
I would try removing the battery for 5 or 10 minutes. Then re-install the battery and try booting again. May not work, but it's worth a try.

Laptops do retain settings when the battery is installed, even after they are powered down. On a Dell Inspiron 1545 I use to have, all of the USB ports quit working after a Nook tablet tried to charge from them. I tried everything, and thought something had burned out the USB hardware. Nothing seemed to work to get the USB ports to work. As a last resort, I removed the battery for about 15 minutes, then re-installed it and re-booted. My USB ports were working fine again. The battery power must have made the laptop retain some setting that disabled the USB ports.

USB ports have a failsafe crowbar circuit that will disable the port if too much current is drawn. To reset the circuit you have to remove all power. I've had to do it on my desktop PC. I power down, unplug the power supply from the wall, and then press the case power button. On a laptop, you have the extra step of removing the battery. Then plug it back in and power up.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
A couple of days ago, I was on steam on my ASUS X550L Notebook when it suddenly blue screened and shut down. I waited a couple of minutes and turned it back on, and it went to the ASUS automatic repair system. After 6 hours of my laptop being stuck on the repair system, I shut it down. I waited around a minute and turned it back on and ran it through login, where it blue screened again and has not turned on since. If I go to try to turn it on, the lights in the bottom of the laptop flash for a couple of seconds, but it never turns on. I am okay with wiping the computer if I can get my files on an external hard drive, don't want to redownload them steam files. Please help. :cry:

Does the laptop POST? Can you access the BIOS? One way to recover the files is to remove the drive a slave it in a desktop PC. Or plug it into an external enclosure. There are SATA to USB adapters to do it too.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
The computer literally doesn't turn on. I can push the power button and a ding noise comes from the computer, but the screen never turns on
 

My Computer

System One

  • OS
    Windows 8 32bit
Sounds like time for the repair shop or pull the hard drive and RAM and take to the recycling center. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
it takes five minutes to remove and reseat the ram in most laptops ,as I suggested a few post back ,its worth a try ,

at least you get a ding noise ,I have a 4 year old sony viao here that only lights the power button for a second ,not I tried makes it work ,and I completely took it apart and check it out cleaned everything dirty , cleaned and reapplied cpu and video chip heat sinc past ,still nothing .so it will likely go in my pile of no-go laptops
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
A ding or a beep? A single beep is usually the signal that a PC has completed the POST and is trying to load the OS? Is the hard drive activity LED blinking? Do you have another monitor to try connecting to it?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
A ding or a beep? A single beep is usually the signal that a PC has completed the POST and is trying to load the OS? Is the hard drive activity LED blinking? Do you have another monitor to try connecting to it?
I wish I would of seen your comment earlier, because I removed and put back in the ram sticks and it turned on, but BSODed immediately and now the beep doesn't even happen. The only light I get is that it is charging.
 

My Computer

System One

  • OS
    Windows 8 32bit
Unplug the power pack, remove the battery, press the power button. Plug the power pack back in and press the power button and see what happens. No beeps sounds like it isn't even trying to turn on. A failed post will usually give you a BIOS beep code, a series of long and short beeps. The code, example 3 long 1 short can be looked up to tell what hardware may have failed. No beeps is about as bad as it gets. In my experience anyway.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Back
Top