Well, to start, i have Toshiba Satellite P855 with a pre-installed windows 8, I dont have any CD, like a backup or windows 8 cd if u know what I mean, so im guessing its an OEM machine (im still not sure what OEM's are)? please feel free to correct me if im wrong. So the problem started when one day, i woke up, turn on my laptop, and when i get to the login screen and put on my password, which i always do, i just get to a black screen after, no start screen, no dekstop, just plain black, even tried pressing CTRL + ALT + DEL, tried to reboot a few times, so i tried boot to safe mode which in fortune it worked, so I decoded to reformat my laptop, backed up my important files, and since my external drive is already full, I connected my HDD via an enclosure to another laptop which is a vista, to transfer the remianing files there and reformat, (ive done this twice before), but im having trouble in opening it since the files are in documents folder, i used to be able to open the path Windows>Users>ME>Docs, however i just get stuck on the 'administrative controls'. so i decided to put back my hard drive on my laptop where it should be, to move the files back, but now i get a black screen right after the TOSHIBA "leading innovation" logo, and if i wait long enough, sometimes it would just crash and show the " sorry blah blah" screen, restart and do the same process, even tried getting to the HDD recovery menu, but no luck, would just crash, means, i cant boot to safe mode, nor reformat through the advanced troubleshooting menu.
So i put it back on the enclosure to connect it to the vista, but now its asking me to format the drive before i can use it. The problem is, i dont have any CD with me, so if i format it, i would totally lose my windows. So i dont know what to do. Can someone help me? I'm truly sorry for the long post, just want to give the entire details.
P.S. on the Format menu, theres a button "Restore Device Defaults" what does it do?, would it format my drive without losing my OS? Heres a screenshot.
So i put it back on the enclosure to connect it to the vista, but now its asking me to format the drive before i can use it. The problem is, i dont have any CD with me, so if i format it, i would totally lose my windows. So i dont know what to do. Can someone help me? I'm truly sorry for the long post, just want to give the entire details.
P.S. on the Format menu, theres a button "Restore Device Defaults" what does it do?, would it format my drive without losing my OS? Heres a screenshot.
Attachments
My Computer
System One
-
- OS
- windows 8, windows vista