Windows 8 and 8.1 Forums


No signal after factory reset

  1. #31


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by HippsieGypsie View Post
    Thanks for posting your specs. That's good that you can get into the BIOS.

    It has onboard graphics, so pull the video card to see if it boots. Unplug the machine so as to take caution of high voltage and then take cautious steps for static electricity.
    Looks like your hunch was right. The onboard is Intel, which is what driver was loaded by the restore, and an NVidia card was added latter on. If that is the issue removing the add-in card should fix it. Past experience tells me that it "should" have worked anyway though? Even without a driver it should have worked as generic VGA. Like it would the first time you plug it in and boot up. In any case I think your on the right track and may help him get it working.
    Thanks, but it was a stab in the dark.

    Following sequence of events leads me to think that since most Acer mobos have Intel onboard graphics that when he added the card it loaded the driver for it via plug and play. Then the factory restore didn't or couldn't load the driver for it.

    You have far more experience than me. Would not the card override the inboard graphics?
    That's what I would expect o happen. Windows should auto detect it and use it as standard VGA, then download and install the correct full driver. That's what happens when you install the card for the first time and power up. You can't install the driver without the hardware being installed first.

      My System SpecsSystem Spec

  2. #32


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by Winuser View Post
    Reinstall the video card and disable Secure Boot in the bios. Computer Does not Start After Installing a Video Card (Windows 8) | HP Support
    Thanks for that, but I don't think this older Acer has UEFI/BIOS firmware. Nor would it come with 8 preloaded.

    If it boots, then he could reinstall the card and driver.
    Acer AME600-UR368 is Pre-install with Wondows 8.

    Acer Aspire AME600-UR368 (DT.SLXAA.009) Desktop PC Intel Core i5 3330 (3.00GHz) 8GB DDR3 1TB HDD Windows 8 - Newegg.com

    Some Asus Radeon HD 7770 have a vBIOS update, but only works with Asus motherbaords.
      My System SpecsSystem Spec

  3. #33


    Quote Originally Posted by theog View Post
    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by Winuser View Post
    Reinstall the video card and disable Secure Boot in the bios. Computer Does not Start After Installing a Video Card (Windows 8) | HP Support
    Thanks for that, but I don't think this older Acer has UEFI/BIOS firmware. Nor would it come with 8 preloaded.

    If it boots, then he could reinstall the card and driver.
    Acer AME600-UR368 is Pre-install with Wondows 8.

    Acer Aspire AME600-UR368 (DT.SLXAA.009) Desktop PC Intel Core i5 3330 (3.00GHz) 8GB DDR3 1TB HDD Windows 8 - Newegg.com

    Some Asus Radeon HD 7770 have a vBIOS update, but only works with Asus motherbaords.
    Ok. My mistake. You are correct. I have no idea what I was looking in my search before. Therefore Winuser is correct.
      My System SpecsSystem Spec

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No signal after factory reset
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