Windows 8 and 8.1 Forums

New Error Message

  1. #1


    Posts : 13
    Windows OS 8.1

    New Error Message


    Good day all, I have just recently within the last couple of days now started to get this real annoying message the popup in IE when ever I close out of most not all websites I get the error window with a like scrolling bar across bottom saying that Internet Explorer has experienced an error and will shut down, after a few seconds or so that window stops and another comes up asking me to shut down and IE will restart, I did at first click on OK but now I click on cancel and all seems fine, is this something that others have seen is this a malicious popup that I have heard of, I am new to PC I have been a Mac all my life and just in the last month became a PC person with windows 8.1 I have to say it is like night and day to me, never have I had to worry about virus, spyware or anything as that but that is for another post. Thanks for reading my ranting's.

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Chances it could be adware, spyware, malware or a virus. I would run a scan with your anti-virus. Also try from run command
    Windows Malicious Removal tool, type MRT.EXE.

    Also clean all cache and reset IE.
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Common problem with some and no clear solution other than resetting IE11 through Tools, Internet Options, Advanced tab and Reset or refreshing your system. You could try another browser
      My System SpecsSystem Spec

  4. #4


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by Nuccii View Post
    Common problem with some and no clear solution other than resetting IE11 through Tools, Internet Options, Advanced tab and Reset or refreshing your system. You could try another browser
    O.k. hmmm...so far i never seen it.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows OS 8.1


    OK great help thanks people, now my next question will have to be what is the BEST anti-virus, maleware and so forth tool out there I have read Cnet and I now have AVG Antivirus 2015 free, will that attack and kill my Maleware too ? or do I need another tool, or even better is there an all in one that will do it all. Remember I am new to PC world so all this virus stuff is crazy to me.

    Again thanks
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    For casual users: built in Windows Defender and Malwarebytes Free plus using your head when surfing
    https://www.malwarebytes.org/
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    Windows OS 8.1


    never heard of windows defender where can I find out more please and I am running the MRT.exe now so long been almost 1 hr and still maybe 10%
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Using Windows Defender:
    Using Windows Defender - Windows Help
      My System SpecsSystem Spec

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