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No desktop after refresh on windows 8.1
Hello,
My desktop is completely blank after doing a refresh on windows 8.1 keeping my files and settings.
I have rebuilt the icon cache and run sfc /scannow
There is no restore point because the system is refreshed. Ideas?
OS
Windows 8.1 Professional
Computer type
PC/Desktop
System Manufacturer/Model
MSI 7816
CPU
Intel Core i5 4430 3.0GHz, OC 3.2GHz
Motherboard
MSI H87-G43
Memory
16GB
Graphics Card(s)
nVidia GeForce 640GT, Integrated Intel
Sound Card
Realtek
Monitor(s) Displays
2x Gateway KX2153
Screen Resolution
1080p both monitors
Hard Drives
WD 1.5 TB, Seagate 1TB, Mushtek 180GB SSD, External USB Seagate 200GB
Keyboard
SIIG
Mouse
Logitech Wireless (old)
Internet Speed
60MBps
Browser
Chrome
Antivirus
Avast Premium
Other Info
Asus/Qualcomm Bluetooth
New Member
VIP Member
Guru
Are your files still there? Hopefully yes. You will have to rebuild the desktop. If most of your desktop was shortcuts to installed programs you may need to either re-install them or create a new shortcut.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
All of the files are there and there are no shortcuts that were there before or are missing. (None at all). There is also no recycle bin on the desktop. The desktop is completely blank. I also booted to a command prompt and renamed C:\users\myaccount\desktop to foobar rebooted and a new desktop folder was built complete with default icons which also do not display.
OS
Windows 8.1 Professional
Computer type
PC/Desktop
System Manufacturer/Model
MSI 7816
CPU
Intel Core i5 4430 3.0GHz, OC 3.2GHz
Motherboard
MSI H87-G43
Memory
16GB
Graphics Card(s)
nVidia GeForce 640GT, Integrated Intel
Sound Card
Realtek
Monitor(s) Displays
2x Gateway KX2153
Screen Resolution
1080p both monitors
Hard Drives
WD 1.5 TB, Seagate 1TB, Mushtek 180GB SSD, External USB Seagate 200GB
Keyboard
SIIG
Mouse
Logitech Wireless (old)
Internet Speed
60MBps
Browser
Chrome
Antivirus
Avast Premium
Other Info
Asus/Qualcomm Bluetooth
New Member
VIP Member
Guru
So if you right click on the desktop and select view then select show desktop icons.....nothing?
Also note the warning on Microsoft site:
[h=3]Warning[/h]
Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from the Windows Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
lol that was too easy ... didn't know that was there ... or why MS would have reset that on a refresh. GAH!
OS
Windows 8.1 Professional
Computer type
PC/Desktop
System Manufacturer/Model
MSI 7816
CPU
Intel Core i5 4430 3.0GHz, OC 3.2GHz
Motherboard
MSI H87-G43
Memory
16GB
Graphics Card(s)
nVidia GeForce 640GT, Integrated Intel
Sound Card
Realtek
Monitor(s) Displays
2x Gateway KX2153
Screen Resolution
1080p both monitors
Hard Drives
WD 1.5 TB, Seagate 1TB, Mushtek 180GB SSD, External USB Seagate 200GB
Keyboard
SIIG
Mouse
Logitech Wireless (old)
Internet Speed
60MBps
Browser
Chrome
Antivirus
Avast Premium
Other Info
Asus/Qualcomm Bluetooth
New Member
VIP Member
Guru
lol that was too easy ... didn't know that was there ... or why MS would have reset that on a refresh. GAH!
Lol! Glad it was that easy.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
