Windows 8 and 8.1 Forums


Region Problems: Language list empty

  1. #1


    Posts : 8
    Windows 8.1

    Region Problems: Language list empty


    Dear all,

    After upgrading Windows 8.1 I have a problem with my Region settings.
    When going to Control Panel\Clock, Language and Region\Region > Format, I see that the drop-down list is empty, with only one exception: Spanish (Latin America).


    I have refreshed my Operating System twice and re-install Windows 8, but after some updates, the system brings back this problem. This is particularly frustrating since I'm using an application that works directly with these settings (a translation memory).
    I've tried installing languages packs but it does not work.

    Is anybody else having this problem?
    Do you know where this comes from?

    If you do, I would be very grateful if you could help me out.

    Thanks everybody for your time.

    Have a great day,
    Herodias
    Last edited by Brink; 13 Sep 2014 at 19:39. Reason: removed broken image

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Hello Herodias and welcome to the forum. How did you upgrade? Sounds like you upgraded with a specific language image.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Hi Popeye,
    Thank you for your answer.
    In fact, Windows 8.1 came with the pc I bought on June, so it wasn't an upgrade.
    It seems the problem comes when installing a set of updates (problem came back yesterday evening when 43 updates were installed in one go).
    Do you think this issue is related to Windows 8.1?
    How can I bring back the language list in Region?
    Thank you for your help.
    herodias
      My System SpecsSystem Spec

  4. #4


    Posts : 1,875
    Windows 10 Pro Prieview x64


    What is your Asus model? Where did you buy it? Is it (by any chance) a single language version of Windows you bought in Mexico or something?
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1


    Hi!
    It's an all-in-one ASUS ET23211.
    I bought it in a wholeseller in France, that's why this is so weird.
    And the version of the OS is not Single language, not that I know.
    It's a regular 8.1.
    Thank you for your help!
      My System SpecsSystem Spec

  6. #6


    Posts : 1,875
    Windows 10 Pro Prieview x64


    You can check easily enough. Hit the and R keys and then type winver then press enter. It will tell you if you have single language or 8.1 or 8.1 Pro. I think it is rather improbable that you would manage to buy a single language spanish language PC in France but you never know.

    Next you can see if there is any corruption in the OS after the recent windows update. From elevated command prompt run these commands:

    Dism /Online /Cleanup-Image /RestoreHealth
    and then
    sfc /scannow


    These will take a long time - wait for them to be finished.
    More details of how to run them qre here:
    DISM - Fixing Component Store Corruption in Windows 8
    SFC /SCANNOW Command - Run in Windows 8

    If that does not work (or you have errors on the above commqnds) then we will think some more...
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  7. #7


    Posts : 8
    Windows 8.1


    Hi adamf,

    I followed your steps. Everything went fine. I have the log.
    It said it found some files corrupted but that it had successfully repaired them.
    However, when checking Region > Format, I still saw Spanish (Latin America) listed in the drop-down list.
    See screenshot below:
    Click image for larger version

    What can I do now?

    Thank you so much for your help.

    Herodias
      My System SpecsSystem Spec

  8. #8


    Posts : 1,875
    Windows 10 Pro Prieview x64


    What do you have here?
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8.1


    Hi adamf,

    Here's the screenshot:
    Click image for larger version

    Thanks
      My System SpecsSystem Spec

  10. #10


    Posts : 1,875
    Windows 10 Pro Prieview x64


    I'm only guessing here but what is that spanish option on United Kingdom? Click on Options on the left of the screen you posted.

    If you have a PC bought in france you probably have an AZERTY keyboard so only want a french input method. If you have a UK keyboard then (probably) you only want UK english.

    This is the screen I mean except I have a UK keyboard
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My System SpecsSystem Spec

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Region Problems: Language list empty
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