Windows 8 and 8.1 Forums


Windows 8 missing product ID and cannot activate

  1. #1


    Posts : 2
    Windows 8 x64

    Windows 8 missing product ID and cannot activate


    I did a fresh reboot of my system and now I cannot reactivate it.
    my product ID is "not available" and I have an activation error description.
    I've tried all the slui commands and the sfc scans.
    It's been like this for weeks. Please help.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Please include the information requested in this thread Please Read: Activation troubleshooting
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 x64


    After running the scan, I got this:

    Diagnostic Report
    -----------------------------------------
    Windows Validation Data-->
    ToolVersion: 6.2.9200.16384
    LicensingStatus: Unlicenced
    LicensingStatusReason: 0xC004F014
    LocalGenuineState: Invalid license
    LocalGenuineResultP: 0
    LastOnlineGenuineResult:
    GraceTimeMinutes: 0
    TotalGraceDays: 0
    ValidityExpiration:
    ActivePartialProductKey: MG67T
    ActiveProductKeyPid2: Colton Armer
    OSVersion: 6.2.9200.2.00010300.0.0.101
    ProductName: Windows 8
    ProcessorArchitecture: x64
    EditionId: Core
    BuildLab: 9200.win8_gdr.120926-1855
    TimeZone: Pacific Standard Time(GMT-07:00)
    ActiveSkuId:
    ActiveSkuDescription:
    ProductUniquenessGroups:
    ActiveProductKeyPKeyId:
    ActiveProductKeyPidEx: 05426-01796-048-305327-02-1033-9200.0000-0502013
    ActiveProductKeyChannel: OEMM
    ActiveVolumeCustomerPid:
    OfflineInstallationId:
    DomainJoined: false
    ComputerSid: S-1-5-21-2112777161-360763080-3762212629
    ProductLCID: 1033
    UserLCID: 1033
    SystemLCID: 1033
    CodeSigning: SIGNED_INFO_PRS_SIGNED
    ServiceAvailable: false
    OemMarkerVersion:
    OemId:
    OemTableId:
    Manufacturer: ASUSTeK COMPUTER INC.
    Model: S400CA
    InstallDate: 20140212130826.000000-480


    Health Check Data-->
    Result: PASS
    TamperedItems:


    Genuine Authorization Data-->
    ServerProps: 0xc0000022




    Activation Diagnostic Tool for Windows 8.x
    Created by Superfly for EightForums
      My System SpecsSystem Spec

  4. #4


    See here Dell laptop - Product id not available

    This issue is becoming more prevalent - I'm almost certain it's due to a bug in sppsvc.exe.

    I'm waiting on M$ to give me an explanation... I haven't been able to get to the bottom of it... yet

    PS: The only solution is an offline restore from a previous restore point...
      My System SpecsSystem Spec

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