Windows 8 and 8.1 Forums


Win8 Pro upgrade to 8.1

  1. #1


    Posts : 7
    8.1

    Win8 Pro upgrade to 8.1


    I upgraded my WIN 8 Pro laptop to 8.1 and now it appears that I only have the standard 8.1, not 8.1 Pro. Stupidly, I assumed that the system would recognise the fact that it was replacing the Pro version and install accordingly. How can I confirm the version I have and, if it is the standard 8.1, how do I retrieve my Pro license?
    Any help gladly received. Thanks, Stu

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    to check version open run or command prompt and type in ,winver

    did you get the update from the Microsoft store
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    8.1


    Quote Originally Posted by caperjack View Post
    to check version open run or command prompt and type in ,winver

    did you get the update from the Microsoft store
    Thanks for replying so quickly! Yes, the update came from the Microsoft store. My original upgrade to Pro came as a DVD with a product number. winver provides me with the info that the system is version 6.3 Windows 8.1. I do not see the title "Pro" anywhere
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise



    2 short questions and you only answered one of them
    so what did it show when you put winver
    in the command .

    its highly unlikely it didn't update to pro
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    8.1


    winver provides me with the info that the system is version 6.3 Windows 8.1. I do not see the title "Pro" anywhere
      My System SpecsSystem Spec

  6. #6


    Posts : 2,627
    win8.1.1 enterprise

    mine shows my 8.1 enterprise


    Quote Originally Posted by ferry44 View Post
    winver provides me with the info that the system is version 6.3 Windows 8.1. I do not see the title "Pro" anywhere
    weird mine shows all info .but I still think its pro.as I said if it was pro before the update it will update to pro,are you positive it said pro before the update to 8.1
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    8.1


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by ferry44 View Post
    winver provides me with the info that the system is version 6.3 Windows 8.1. I do not see the title "Pro" anywhere
    weird mine shows all info .but I still think its pro.as I said if it was pro before the update it will update to pro,are you positive it said pro before the update to 8.1
    I never had cause to check prior. I use this laptop for video editing, using Avid Media Composer. Before the upgrade, Media Composer operated correctly. Now, it opens an error message screen informing me that Windows Media Player is not installed. The reason I upgraded to ver 8.0 Pro initially was to get access to Windows Media Player. I was under the impression that only the Pro versions have Media Player, hence the question as to how to determine whether I have Pro or not.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,627
    win8.1.1 enterprise


    my guess is that you only had win8 before the store update .
    windows media player is in both win8.1 and 8.1 pro

    Windows Media Player - Microsoft Windows

    unless you mean windows media center .and it only runs on pro and needs to be purchased from Microsoft
    Get Windows Media Center - Microsoft Windows
      My System SpecsSystem Spec

  9. #9


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I would be a bit concerned also. I upgraded from 8 standard to 8.1 Pro and I see Pro in System.

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    8.1


    Quote Originally Posted by caperjack View Post
    my guess is that you only had win8 before the store update .
    windows media player is in both win8.1 and 8.1 pro

    unless you mean windows media center .and it only runs on pro and needs to be purchased from Microsoft
    No. I do not mean Windows Media Centre and yes, I am certain I did have WIN8.0 Pro prior, as I went through the activation process with the new product number. (and it completed the process) Thanks for your time, Cheers, Stu.
      My System SpecsSystem Spec

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Win8 Pro upgrade to 8.1
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