Windows 8 and 8.1 Forums


Error message when opening own created documents

  1. #1


    Posts : 2
    Windows 8

    Error message when opening own created documents


    Ever since I have been working with Windows 8 I have received error messages stating "There was a problem sending the command to the program". It will be a document that I have created in word or excel on the exact same computer. I click on the folder in my library, find my document, double click on it, word or excel appears to start to open as a box displaying one or the other appears and then the error message appears. I click on "OK" in the error message and see the word or excel icon in my lower tray - click on that and there is my document. Not a huge deal but definitely not the way things should work....help?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Maybe running sfc & dism would help.

    I run them from a batch file to save time.

    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    pause

    Click image for larger version

    Save as repair.bat using all files or it will end up with a .txt extention.
    Or just run them alone in an Administrator Command Prompt.
    Right click your .bat file & choose Run as administrator if you make one.
    Last edited by David Bailey; 07 Sep 2014 at 17:11.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Sorry, that is all beyond my understanding....it's me, I am sure but I am just not sure how to proceed...
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Right click on the Windows start button at the bottom left of your screen.

    Click on the Administrator command prompt.

    Copy the code from my post & put the cursor at the blinking cursor in the command prompt & right click & it will be pasted in.
    Click Enter & it will start.
    This goes for sfc & dism.
    A video---

    DISM---




    sfc /scannow ---

    Last edited by David Bailey; 07 Sep 2014 at 18:51.
      My System SpecsSystem Spec

  5. #5


    Hi there. Try using the repair option also.

    https://www.eightforums.com/software-...tml#post423614
      My System SpecsSystem Spec

Error message when opening own created documents
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