Windows 8 and 8.1 Forums


Windows 8.1 in safe mode - not able to login

  1. #1


    Posts : 5
    WINDOWS 8.1

    Windows 8.1 in safe mode - not able to login


    Hi,
    I have Lenovo laptop with Windows 8.1. I enabled safemode and restarted my laptop.on Login screen, it asks me to enter microsoft account password and my wifi is disabled. When i enter the password, it says password is incorrect. How do I login?

      My System SpecsSystem Spec

  2. #2


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    Login normally, create a local account and then boot into safe mode and log into the local account.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    WINDOWS 8.1


    Thanks but I am not able to login in normal mode..I enabled safe mode in msconfig and so now when I start my laptop it starts in safe mode and asks for password..I am bot able to turn off safe mode
      My System SpecsSystem Spec

  4. #4


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    Well at this point I would suggest a Windows disc to be able to gain access to your system tools.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    WINDOWS 8.1


    Thanks..Can i do a system refresh for this? I do not have my Windows disc
      My System SpecsSystem Spec

  6. #6


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    When you place the disc in and it loads up instead of pushing the install button you should see something like a "repair" option or something of that fashion and you should be able to do this from there.
      My System SpecsSystem Spec

  7. #7


    Posts : 879
    Windows 10


    Startup Options Menu - Boot to in Windows 8

    Click/tap on the Power button at the bottom right corner, press and hold the Shift key, and click/tap on Restart. (see screenshots below)


    Click/tap on Troubleshoot (see screenshot below)



    Click/tap on Advanced options (see screenshots below)



    edit: This does not work, if you don't know the administrator password.

    Click/tap on Command Prompt (see screenshots below)



    Run the following command:

    bcdedit /deletevalue {default} safeboot
    Last edited by genet; 14 Sep 2014 at 18:11.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    WINDOWS 8.1


    Thanks Genet..
    When I click on Command prompt option, it shows me my username and asks for password again..ans since my password is not working, I do not get a command prompt screen.It is like a deadlock situation..
      My System SpecsSystem Spec

  9. #9


    Posts : 879
    Windows 10


    > OPTION ONE <

    Note: You will need the Windows 7/8/8.1 installation media or Windows 8 system repair disc or Windows 8 recovery USB flash drive.

    - Boot the computer using the Windows 7/8/8.1 installation media.
    - On the first screen, press SHIFT+F10 to bring up command prompt.
    OR
    - Boot the computer using the Windows 8 system repair disc or Windows 8 recovery USB flash drive.
    - select Troubleshoot > Advanced options > Command Prompt.

    - Run the following command at the command prompt.

    bcdedit /deletevalue {default} safeboot

    - Reboot your PC.

    > OPTION TWO <

    (see the previous post how you can choose the reset option)

    Reset your PC - This can be done even if you don't know the administrator password, because you are not prompted for an administrator password.

    Click image for larger version

    Refresh your PC does not work, if you don't know the administrator password.

    Click image for larger version
    Last edited by genet; 14 Sep 2014 at 17:59.
      My System SpecsSystem Spec

  10. #10


    Posts : 879
    Windows 10


    I just edited my post.
      My System SpecsSystem Spec

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