Windows 8 and 8.1 Forums


After Logon Black Screen and cursor error

  1. #1

    After Logon Black Screen and cursor error


    Hey, so this has happened on a few different systems

    After it has the login screen, It will go to the desktop (completely black no icons) and a cursor

    Windows sign does not work nothing other then CTRL + ALT + DEL works but wont bring up task manager.

    so I end up doing the "Advanced start up" where I Restore the system and do a fresh load, but when I try to run the updates i get the error of

    " Log file c:\windows\system32\logfiles\srt\srttraill.txt "

    so I go to CMD (administrator) and run SFC/ Scannow

    "Windows Resource Protection could not start the repair service"

    then, chkdsk x: /f

    cannot lock current drive, windows cannot run disk checking on this volume because it is write protected.

    Im confused on what to do now, after those issues, i ended up erasing the HDD and starting from scratch and STILL get the same issue :S

      My System SpecsSystem Spec

  2. #2


    Posts : 9
    Windows 8.1 With WMC


    Im Also Waiting For Solution Same Problem Here
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by chindureddy View Post
    Im Also Waiting For Solution Same Problem Here
    I ended up doing a windows restore, starting fresh, and i got the desktop back, so i had to do all the updates over again, but it kept getting stuck on the update portion, so I tried doing this

    How to fix a stuck Windows Update? | ITworld

    and so far it WAS working, now its been about 3 hrs of "window update failure, reverting"

    so ill post results after
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Only update 5 updates or so at a time, saves wear and tear not to mention time. If one is giving a problem, hid it and come back to it later.
      My System SpecsSystem Spec

  5. #5


    If your problems started right after August updates:

    Microsoft pulls updates, recommends uninstall | ZDNet

    Rich
      My System SpecsSystem Spec

After Logon Black Screen and cursor error
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