Windows 8 and 8.1 Forums


Where do I find 8.1 product key? Digital Download?

  1. #1

    Where do I find 8.1 product key? Digital Download?


    I am trying to download the Windows 8.1 ISO image so I can repair my current windows configuration. However, it is asking me for the product key. I purchased Windows 8 from the Windows store. Any assistance is appreciated.

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  2. #2


    Ok I found my original windows 8 e-mail with product key. I can't find the one for 8.1 though which was a free update?
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  3. #3


    Posts : 22,565
    64-bit Windows 10


    Hello Pittguy,

    If you like, you could use OPTION ONE in the tutorial below to download a Windows 8.1 ISO with your retail Windows 8 key.

    Windows 8 and Windows 8.1 ISO - Download or Create

    When you do a clean install, you would need to enter a generic key to install 8.1. After installation is finished, you would change the key to your Windows 8 key to activate. All details below.

    Clean Install - Windows 8

    Hope this helps,
    Shawn
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  4. #4


    Thanks for the response. I chatted with MS support. I don't have a 8.1 key. I purchased 8 and did the free upgrade.
    They told me to download the 8 ISO and reinstall 8 and then upgrade.

    I am just worried about having to reinstall my programs if I do that. It's not an urgent issue.I don't plan on uninstalling anything soon, but I want it to get resolved. If I go back to 8, will my programs still be there?
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  5. #5


    Posts : 22,565
    64-bit Windows 10


    Sorry, but no. You would have to reinstall all programs afterwards since it would be a clean install.

    If you like, you could create a system image and/or custom recovery image to use if needed to help avoid doing a clean install. A system image would include everything.

    System Image - Create in Windows 8

    Imaging with free Macrium - Windows 7 Help Forums

    Refresh Windows 8 - Create and Use Custom Recovery Image
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  6. #6


    Quote Originally Posted by Brink View Post
    Sorry, but no. You would have to reinstall all programs afterwards since it would be a clean install.

    If you like, you could create a system image and/or custom recovery image to use if needed to help avoid doing a clean install. A system image would include everything.

    System Image - Create in Windows 8

    Imaging with free Macrium - Windows 7 Help Forums

    Refresh Windows 8 - Create and Use Custom Recovery Image
    I do have a backup drive I copied with acronis. I may have to switch that. Can't remember how long ago it was from
      My System SpecsSystem Spec

  7. #7


    Posts : 22,565
    64-bit Windows 10


    Once you have the Windows 8.1 ISO, you could also attempt to do a repair install that you wouldn't lose anything from. If it doesn't work, then you could always restore the Acronis backup.

    Repair Install Windows 8
      My System SpecsSystem Spec

Where do I find 8.1 product key? Digital Download?
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