Windows 8 and 8.1 Forums


Back Up Image corrupted my hdd, PC won't boot up.

  1. #1


    Posts : 11
    WIN 8.1pro x64

    Back Up Image corrupted my hdd, PC won't boot up.


    My apologies if this problem has been addressed before. It's difficult to search for Back Up Tool THEN problem when so many threads contain problem THEN Back Up Tool.

    Problem Description: For the first time, I decided to back up my C: Drive using the Windows back up image tool. I selected my internal D: drive as the storage target. The recovery tool ran, and ran, and ran. The "back up" portion of the event had finished, but the "create shadow copy" went on for a good hour before I aborted the activity. The tool window never closed. After a while I hit the "x" button, but the window remained open. I clicked the shutdown icon and selected "restart", the restarting screen came up and remained for another hour or so before I cut the power to my pc.

    Immediate problem: Now, my PC won't boot up. It gets to the windows 8 icon and the spinning dots never stop circling each other.

    Attempted remedies: If I disconnect the SATA cable to my D: drive, the pc boots up. I can then connect the D: drive as an external and it will load. I deleted the back up image folder and the .dat file that was created on it. These are the only 2 files I could see created around the time of the back up, with "show hidden files" enabled. However if I reconnect the drive as an internal, my PC still won't boot. I have tried reverting to an older system restore point, but this has not affected whatever is going on during bootup.

    What has Windows Back Up image Tool changed that won't allow my D: drive to be connected during boot? How can I remedy this?

    Probably unnecessary background info: Last week I decided to clean up my computer, do a fresh install of windows and create a back up so that I *hopefully* never have to clean from scratch again. I had to start by installing windows 7 from DVD. I kept nothing on my 60gb SSD C: drive. Fresh install. Run windows update, then upgrade to Window 8 via a code I got from the "buy win 7 computer and purchase win 8 upgrade for $17" promotion when win 8 first came out. I ran win update again, which bricked my pc with a corrupt update sending it into a continuous loop of "update failed, reverting to old settings" over and over. I reinstalled Win 8 and tried selecting different updates. After 8 or so selections, the list of 72 "required" updates disappeared, and I could finally upgrade to 8.1 After 3 days of these install shenanigans, and finally getting my personal necessity programs installed (chrome, photoshop, etc) I was ready to create a windows back up image. This brings me to the current scenario.

    I don't know what other info would be necessary for this problem... my D: drive is a 1TB MyBook HDD that I took apart and plugged in as an internal. 16 gb of ram, 3.8- 6core AMD processor, yadda yadda.

    Greatly appreciate any advice or ideas to try and get my PC running again with the D: drive as an internal.
    Thanks!
    Last edited by saturdayxiii; 24 Aug 2014 at 21:23.

      My System SpecsSystem Spec

  2. #2


    Can you wipe the 1TB drive using diskpart clean command or is there data on there you don't want to lose? If you can wipe it you can then partition and quick format it and it should be useable again.
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    WIN 8.1pro x64


    There is data on the drive. More than I can organize and store elsewhere.

    Thanks for the suggestion, but I don't suspect that this is an issue with the drive itself. Windows on my C: drive is trying to do something with this drive during boot.

    I can connect this drive as an external via usb and the PC will boot fine. I tried plugging the drive into a different sata connection internally but it still wouldn't boot up. Does windows recognize this drive as something different when it's plugged in externally?
      My System SpecsSystem Spec

  4. #4


    Put it in the external case then take alook at it with Disk Management, see if it has somehow been marked as Active. If yes, remove the Active designation, either via Disk Management or disk[art from a Command Prompt.
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    WIN 8.1pro x64


    Okay, I'm apparently not very familiar with the Disk Management interface. I don't see any clear labels that distinguish either my C: drive or D: drive as "active". Both are described as Healthy/Primary. Only C: has "Boot" labelled. Right clicking either shows a faded "mark partition as active" option. Does that mean they are both active? If so, what's the instructions to deactivate the D: drive?
      My System SpecsSystem Spec

  6. #6


    Posts : 77
    Win 8.1 Pro x64


    Another thing, does the 1TB drive happen to somehow have an EFI system partition?
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    WIN 8.1pro x64


    No, Disk Management doesn't see any other partitions than the primary one for the D: drive.
      My System SpecsSystem Spec

  8. #8


    This is embarrassing, I just looked at Disk Management on my Windows 8 Pro X64 system and none of the partitions are marked as Active either.

    Click image for larger version

    I checked my Windows 7 Pro X64 system and it does show Active.

    Click image for larger version

    I'm sure Windows 8 did show the Active flag before. Must be a Windows Update that screwed it up.

    Open a Elevated Command Prompt:

    Click on the Start button and type cmd.
    DO NOT press Enter or click Go.
    Look at the upper part of the window and you will see cmd.exe.
    Right click on it and select Run as Administrator.

    Then use diskpart, list disk and list vol as shown below and post the results (I'm enclosing in a code box to preserve formatting):

    Code:
    >diskpart
    
    Microsoft DiskPart version 6.3.9600
    
    Copyright (C) 1999-2013 Microsoft Corporation.
    On computer: DESKTOP
    
    DISKPART> list disk
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          232 GB      0 B        *
      Disk 1    Online         1863 GB  1024 KB        *
      Disk 2    Online         1397 GB  1024 KB
      Disk 3    No Media           0 B      0 B
    
    DISKPART> list vol
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     K                       DVD-ROM         0 B  No Media
      Volume 1     C   Lenovo_C     NTFS   Partition    206 GB  Healthy    Boot
      Volume 2         WINRE_DRV    NTFS   Partition   1000 MB  Healthy    Hidden
      Volume 3         SYSTEM_DRV   FAT32  Partition    260 MB  Healthy    System
      Volume 4                      NTFS   Partition    450 MB  Healthy    Hidden
      Volume 5         PBR_DRV      NTFS   Partition     24 GB  Healthy    Hidden
      Volume 6     D   Lenovo_D     NTFS   Partition    732 GB  Healthy
      Volume 7     E   Lenovo_E     NTFS   Partition    732 GB  Healthy
      Volume 8     F   Lenovo_F     NTFS   Partition    398 GB  Healthy
      Volume 9     G   Lenovo_G     NTFS   Partition    698 GB  Healthy
      Volume 10    H   Lenovo_H     NTFS   Partition    698 GB  Healthy    Pagefile
      Volume 11    I                       Removable       0 B  No Media
    You can use Copy and Paste from the Command Prompt window. Just right click on the Command Prompt window title bar and select Edit then Copy, highlight the information then press the Right Mouse button. Come here and paste into a reply.
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    WIN 8.1pro x64


    Thanks for the detailed instructions.

    Code:
    Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. All rights reserved.
    
    
    C:\WINDOWS\system32>diskpart
    
    
    Microsoft DiskPart version 6.3.9600
    
    
    Copyright (C) 1999-2013 Microsoft Corporation.
    On computer: MARINJAU
    
    
    DISKPART> list disk
    
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online           55 GB      0 B        *
      Disk 1    Online          931 GB      0 B
    
    
    DISKPART> list vol
    
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     E                       DVD-ROM         0 B  No Media
      Volume 1     C                NTFS   Partition     54 GB  Healthy    Boot
      Volume 2         Recovery     NTFS   Partition    300 MB  Healthy    Hidden
      Volume 3                      FAT32  Partition    100 MB  Healthy    System
      Volume 4                      NTFS   Partition    450 MB  Healthy    Hidden
      Volume 5     D   My Book      NTFS   Partition    931 GB  Healthy
    
    
    DISKPART>
      My System SpecsSystem Spec

  10. #10


    That doesn't show the My Book (D as being bootable which is good.

    You could try doing Startup Repair up to 3 times, see if it fixes the problem of booting with D: connected.
    See here: Automatic Repair - Run in Windows 8
      My System SpecsSystem Spec

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