Hi there guys
Please can you help. I have a Samsung NP700G7C with Windows 8.1 installed (allthough I am unsure whether it was upgrading to Windows 8.1). I have no disk for this or any recovery USB.
Last night Windows was updating itself and when I went to shut down the option for 'Update and Shut Down' was there and 'Update and Restart', so I took the shut down and update option. I have done this many times before.
Today when I turned the laptop on, Windows won't load past the blue logo with the white spinning dot circle. It simply goes to black and restarts the cycle to the blue logo and goes to black
I couldn't access f2 setup or f4 recovery, so I read a suggestion to take out the battery so I did and I was then able to access f2 setup - BIOS.
I tried booting from the secure boot option, which is supposed to get me to safe mode, but I just get the message ' Tried all boot options click f4......' so then I do and it just takes me back to BIOS. f10 just gets me to various boot options, but they do the same thing and some don't seem to be relevant.
So now I am unable to do anthing with my laptop and it seems to be because of Windows Updates. Can anybody help please?
Thank you in advance,
D
Please can you help. I have a Samsung NP700G7C with Windows 8.1 installed (allthough I am unsure whether it was upgrading to Windows 8.1). I have no disk for this or any recovery USB.
Last night Windows was updating itself and when I went to shut down the option for 'Update and Shut Down' was there and 'Update and Restart', so I took the shut down and update option. I have done this many times before.
Today when I turned the laptop on, Windows won't load past the blue logo with the white spinning dot circle. It simply goes to black and restarts the cycle to the blue logo and goes to black
I couldn't access f2 setup or f4 recovery, so I read a suggestion to take out the battery so I did and I was then able to access f2 setup - BIOS.
I tried booting from the secure boot option, which is supposed to get me to safe mode, but I just get the message ' Tried all boot options click f4......' so then I do and it just takes me back to BIOS. f10 just gets me to various boot options, but they do the same thing and some don't seem to be relevant.
So now I am unable to do anthing with my laptop and it seems to be because of Windows Updates. Can anybody help please?
Thank you in advance,
D
My Computer
System One
-
- OS
- Windows 8.1