Windows 8.1 Fails to Load after udpate

limbo696

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My problem is that my computer no longer is able see Windows 8.1 on bootup. I get a “Loading OS….” message and nothing happens.

Before this happened, I reset my computer from Windows with the intent to change a BIOS setting for the CPU fan and an Windows update was applied on reboot. Windows (apparently) installed the update and then I got to the login screen. At this point, instead of logging into Windows, I hit the reset button to make the BIOS change. After doing this, when I tried to boot again, Windows would even begin to load and I got the “Loading OS” message immediately. Is it possible that Windows did not finish installing the update even though I was at the login screen for Windows 8.1?

I then booted from the USB flash drive with Windows 8 install files (not 8.1—I upgraded from 8 to 8.1). I went into the repair option and then I got the message that no repairs could be found or were needed. (Interestingly now when I try the repair option, the computer automatically reboots so the repair option appears to be very broken now.)

Next, I tried to see if my disks were working and they seem to be. Attached is a screenshot when I list the volumes. C: drive is a HDD data drive without Windows. D: drive appears to be some sort of system restore partition (as far as I understand). F: drive is the SSD with Windows installed on it. I can navigate through all directories fine on the SSD and the drive seems healthy. (E: drive is the USB drive.) When I unhook the data drive, all the letters get shifted up one and this does not seem to be a factor in reviving Windows. Are the drive letters important? I find it odd that the SDD does not show up as C drive with or without the data drive installed.

P1000954.jpg
I tried the sfc /scannow option in offline but I cannot get it to run. I believe that I am entering the letters correctly (and I have tried different variations). Please check if I am not typing this in correctly given my drive letters.---How do I get this to run?

I also tried to apply the Windows System Restore option on my flash drive, I seemingly was able to restore to a restore point set this morning. However, Windows is still not found at bootup at all.


At this point, I’m at a complete loss on how to proceed short of reinstalling Windows. Other options from the Windows 8 repair screen seem to result in loss of programs or data. Any ideas here!?! Please help!

For the record, my motherboard is a Gigabyte GA-870A-UD3. I tried restore some BIOS settings to no effect.
 
Last edited:

My Computer

System One

  • OS
    Windows 8/8.1
Okay, this appears to be a tough one--Nobody has responded yet and basic level of MS support was not helpful.

Quick questions: Does the volume drive arrangement in the picture above seem reasonable? (1) Does the Windows drive need to be volume 0 and/or drive C? The SSD (111 gigabytes) is drive C normally when Windows loads up. Would reassigning the drive to C fix the problem possibly? Can I reassign the volume? This is probably not the solution though as I would not understand why the drives would have been incorrectly reassigned in the first place.

(2) What do I need to do to get sfc to run?
 

My Computer

System One

  • OS
    Windows 8/8.1
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