Files will not download using Windows 8.1

I have a couple of files that I am trying to download on my new PC. My new PC has Windows 8.1. The files appear to be downloading but get to 98-99% and then stop. I eventually get an error message. Sorry, but I am not a home posting so I don't have the exact error. It is either oxo or oco 000005. I have Norton 360 and it says the file is safe. The one file I have tried to download multiple times is the Garmin Lifetime Updater. This is an exe. file. If anyone can help I would be so greatful.

Need to know the exact error code you are getting.