- Messages
- 49
- Location
- Burke, VA
Error while trying to reset my laptop
So my computer started blue screening on start-up. I tried using system restore while booting—both points I had were corrupted. I did chkdsk /r and I have to restart to start it. I restart, and the thing freezes on 20% for 2-3 hours, and my computer restarts. Not sure if it's a crash or something else. So I boot into safe mode, which is the only thing that doesn't blue screen, and try to reset Windows from there. It tells me I need some installation media, so I install Windows 8 into a USB, following the instructions step by step. It formats the USB automatically and installs Windows on it. I go to PC settings and click on the option to reset my computer. I insert the media it requires and it tells me "The media inserted is not valid." I retried all the steps three times now, and it still does not work. Any help would be appreciated, sooner rather than later as I really want to use this laptop right now.
So my computer started blue screening on start-up. I tried using system restore while booting—both points I had were corrupted. I did chkdsk /r and I have to restart to start it. I restart, and the thing freezes on 20% for 2-3 hours, and my computer restarts. Not sure if it's a crash or something else. So I boot into safe mode, which is the only thing that doesn't blue screen, and try to reset Windows from there. It tells me I need some installation media, so I install Windows 8 into a USB, following the instructions step by step. It formats the USB automatically and installs Windows on it. I go to PC settings and click on the option to reset my computer. I insert the media it requires and it tells me "The media inserted is not valid." I retried all the steps three times now, and it still does not work. Any help would be appreciated, sooner rather than later as I really want to use this laptop right now.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel i5-4690k
- Motherboard
- ASRock z97
- Memory
- 8GB RAM
- Graphics Card(s)
- AMD Sapphire R9 280x VAPOR-X TRI-X
- Screen Resolution
- 1920x1800
- Hard Drives
- 1 TB HDD
- PSU
- Corsair CX600
- Browser
- Chrome