Explorer crashing randomly on folder/file selection

xamarix · Aug 11, 2014

Hello there,

I have a problem with my Windows 8.1 (it's legal, not pirated) with explorer crashing randomly on selecting files or folders. There is no rule to this behavior. It may crash clicking the same file, for a couple of hours and then stops crashing. Then, crashing comes back on other files (or folders). When it crashes no error message pops up - it just closes (and all other opened explorer instances).

Here's what appears in the event viewer:

Code:

Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000005
Fault offset: 0x000000000003c145
Faulting process id: 0x15e0
Faulting application start time: 0x01cfb5257ccc5b38
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: c2639ab4-2118-11e4-befd-74d02bec4fc8
Faulting package full name:
Faulting package-relative application ID:

I tried disabling shell extensions and startup processes. But with no hope.

Thanks in advance,
xamarix

@Edit There is some additional information from the event viewer:

Code:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.3.9600.17039
P3: 53156588
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2bcac
P7: c0000005
P8: 000000000003c145
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Asus\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_264b4884ea2bc6fab079a09be0d1ba37f2dfc5c_d3021379_11a97cf3

Analysis symbol: 
Rechecking for solution: 0
Report Id: cb31222e-2145-11e4-befd-74d02bec4fc8
Report Status: 4196
Hashed bucket:

xamarix · Aug 15, 2014

And now the same thing happens when I try to click on "Advanced system settings" in the System properties window.

Code:

Faulting application name: explorer.exe, version: 6.3.9600.17249, time stamp: 0x53e160b9
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000005
Fault offset: 0x000000000003c145
Faulting process id: 0xff8
Faulting application start time: 0x01cfb863017a1b96
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: 9b215d03-2456-11e4-bf00-74d02bec4fc8
Faulting package full name: 
Faulting package-relative application ID:

What's wrong with this Window 8?! I don't download strange files from the Internet, I have my Windows Essentials updated regularly and Windows updates installed on a daily basis. I don't even connect USB drives to my computer as I don't need them. I try not to install software where possible, instead using portable applications. And still, Windows 8 seems to be buggy as hell.

topgundcp · Aug 15, 2014

all crashes are related to msvcr100.dll.
Open Admin command prompt and run:

Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Explorer crashing randomly on folder/file selection

xamarix

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xamarix

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My Computer

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topgundcp

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My Computer

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