Windows 8 and 8.1 Forums


8.1 multiple monitor caused issue.

  1. #1

    8.1 multiple monitor caused issue.


    I started using a second monitor recently, and ran into an issue when opening a folder. When I try to open any folder both screens will flash grey and then go back to normal, but the folder won't open. If I try again then the folder will open with no grey flash. If I switch back to just one screen, the same thing will happen, along with all of my icons being rearranged. Not sure what is causing this one, most times is just a nuisance.

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Are you running the second display in Extend, Duplicate or Second Screen Only? Laptop or Desktop? How are the two monitors connected? Filling in your system specs would help greatly so we aren't guessing.
      My System SpecsSystem Spec

  3. #3


    Sorry, forgot a few things. I'm running it as extended, on my desktop both monitors connected via DVI on a Nvidia GeForce gtx 770.
    i5 4670k
    16gb ddr3 1800 ram
    Seagate hybrid 1.5tb drive
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    When this happens does the taskbar disappear too? It sounds like explorer is crashing which would likely explain your desktop icons getting rearranged? I run 3 monitors on a GT640 on my desktop PC, 2 DVI and 1 HDMI. I would hunt up the latest drivers for the GT640 and reinstall.
      My System SpecsSystem Spec

  5. #5


    Running all updated drivers, and it only moves my icons if i switch it back to pc screen only.
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    How are you switching from dual to single etc? I have shortcuts pined to my taskbar and start screen. The other way to do it is to press the windows logo key and the P key. I don't have any icons on my desktop. It sounds like the screen resolution is changing. Which monitor is set as the main screen and is it always the main screen.
      My System SpecsSystem Spec

  7. #7


    I just stopped switching from dual to single, but I was using the window + p route. And the same monitor is always the main screen.
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, weird that it does that for you? I switch to single when I game and then back to multi when done. I just wanted to check to see if you were doing it though the NVidia control panel or some program or App. I use shortcuts which mimic doing it with Windows key and P. You could open the event viewer and have a look and see if something in there may clue you into what's going on. Go to the start screen and type event.... and it should show up on the right. The last time I looked at mine though it just confused the hell out of me.
      My System SpecsSystem Spec

  9. #9


    This problem disappeared for some time, But now it's back with a vengeance. And now it will happen in dual or single monitor. The following is about all I can find that may be useful in the EventViewer.

    Fault bucket 85956786946, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0


    Problem signature:
    P1: explorer.exe
    P2: 6.3.9600.17284
    P3: 53f816dc
    P4: DropboxExt64.24.dll
    P5: 1.0.0.24
    P6: 53a8c70f
    P7: c000041d
    P8: 0000000000008d57
    P9:
    P10:
      My System SpecsSystem Spec

  10. #10


    Think I may have just tracked it back to Classic Shell. I shut down Classic Shell, and everything was working fine. The version was 4.0.5, I updated to 4.1 and so far no problems.
      My System SpecsSystem Spec

8.1 multiple monitor caused issue.
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