Windows 8 and 8.1 Forums


Windows 8.1 black/blank screen after log in. No cursor

  1. #11


    Posts : 15
    Win 8.1


    Device manager says the driver was installed on 7/2/14 (for both) and NVidia installed a driver yesterday (for both, presumably).
    edit: Not yesterday, sorry, 7/30/14 is when they were installed

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  2. #12


    Posts : 151
    Win8 Pro


    Quote Originally Posted by Lillz View Post
    Device manager says the driver was installed on 7/2/14 (for both) and NVidia installed a driver yesterday (for both, presumably).
    edit: Not yesterday, sorry, 7/30/14 is when they were installed
    See my edit - uninstall the multiple monitor app., then deal with the cards issue.
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  3. #13


    Posts : 15
    Win 8.1


    Already uninstalled. I just looked and actually my monitors were hooked into the same gpu.. I swear they were on their own gpu. Plugged both into their own gpu. Rebooted, and now only the monitor for the once disabled gpu went blank. The blank color also is correlated to desktop background. I changed mine to the one very blue desktop image and the freeze color is blue. Any ideas?
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  4. #14


    Posts : 151
    Win8 Pro


    Quote Originally Posted by Lillz View Post
    Already uninstalled. I just looked and actually my monitors were hooked into the same gpu.. I swear they were on their own gpu. Plugged both into their own gpu. Rebooted, and now only the monitor for the once disabled gpu went blank. The blank color also is correlated to desktop background. I changed mine to the one very blue desktop image and the freeze color is blue. Any ideas?
    Ok, can you give me a recap?

    1. Can you boot into normal mode with one card disabled, the other using Nvidia drivers, or Windows default drivers?

    Go to Nvidia and check the latest drivers applicable to your system (am not sure if you need some kind of SLI applicable option?)
    Also make sure your motherboard/chipset and BIOS drivers are up to date

    Go into the Nvidia control panel, and turn off automatic updates - also make sure the ones you download are compat. with win 8.1 (or whatever you have) - if they are the same as the ones you have installed right now, then go back into the driver in device manager and rollback the driver to the one that microsoft installed (ie 7/2). Actually, you can try two things. You can try the next to last release from Nvidia (ie., whatever was available right before the ones you have), and, if those don't work, you can allow/try windows update to install drivers that might not be totally up-to-date, but should be more likely to work.

    The driver package should install and enable both cards. After you've veriified that both are working properly, you can then install the multiple monitor app. Make sure your motherboard/chipset/BIOS drivers are all up to date first.
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  5. #15


    Posts : 15
    Win 8.1


    1 - Yes, if I disable the first listed gtx 760 I can boot into normal mode. Again, though, it's not a boot issue. Only after I login to my account does it crash.
    2- It must be the new nvidia drivers. I tried rolling the one card back and the next driver is from 5/6 or something. Still crashes with latest nvidia. I do not know how to roll back nvidia updates, though.

    Update and solution: Forgot about msi afterburner. Uninstalled it, rebooted and no crash. It must not like the new nvidia update. Yes, I do have both cards enabled, just to make sure .
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  6. #16


    Posts : 151
    Win8 Pro


    Quote Originally Posted by Lillz View Post
    1 - Yes, if I disable the first listed gtx 760 I can boot into normal mode. Again, though, it's not a boot issue. Only after I login to my account does it crash.
    2- It must be the new nvidia drivers. I tried rolling the one card back and the next driver is from 5/6 or something. Still crashes with latest nvidia. I do not know how to roll back nvidia updates, though.
    So if you disable one card, and boot into normal mode, as soon as you login, you crash? How did you install the cards/drivers in the first place?

    Boot into safe mode and remove the nvidia drivers via control panel, be sure not to keep any .inf files if it asks you.
    Reboot into normal mode and windows should attempt to load its own drivers (or update). Does that work?
      My System SpecsSystem Spec

  7. #17


    Posts : 15
    Win 8.1


    See update to my last post, it has the solution
      My System SpecsSystem Spec

  8. #18


    Posts : 151
    Win8 Pro


    Quote Originally Posted by Lillz View Post
    See update to my last post, it has the solution
    Glad you found it. Have fun.
      My System SpecsSystem Spec

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Windows 8.1 black/blank screen after log in. No cursor
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