Windows 8 and 8.1 Forums


no access to my files

  1. #1


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit

    access to all files denied


    I just recently formated & reinstalled windows 8.1 pro x64 and i have two accounts. my account everything is fine ive installed all my files and my put my data back on and what not but my wifes account isnt fine.

    seemingly everything was ok i got her browsers and favorites up and running. set up a few things for her but now im finishing up including putting her data into her folders and there appears to be some type of permissions problem. i first noticed it when trying to install itunes i got an error of some sort saying i dont have permission to install it but it wasnt an error ive seen before. so i logged into my account and confirmed shes admin so i put her down to child and back up to admin and went back and itunes installed...

    now i went to access some of her data and everything is saying access is denied...i work at a computer shop and have formated & reinstalled windows 100's of times but ive never run into this problem after a clean install...so im coming to the experts...thanks!

    Another example...so i got itunes installed and i just tried to open it and it says "The itunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permissions for this file."
    Last edited by carlos28355; 27 Jul 2014 at 12:52.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello Carlos,

    You might see if using the "Take Ownership" context menu below to take ownership and allow full access will let the current administrator have access afterwards.

    Take Ownership - Add to Context Menu in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit


    i was thinking of trying that but I just dont understand why it would do this. i may just end up formating and reinstalling again (pain) but it might be the best option ill try the take ownership and let you know. thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit


    even after running the take owner ship on the entire user folder i still get denied access
      My System SpecsSystem Spec

  5. #5


    Posts : 22,581
    64-bit Windows 10


    Usually when an administrator opens another user's profile folder (ex: "C:\Users\(user-name)") only for the first time, you are prompted to allow permission before it actually opens.

    Do the file and folder properties show that you, or the account you want to have access, have "Full control" selected for their permissions?

    Permissions - Allow or Deny Access to Users and Groups in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit


    I ran the take ownership from within the user account (meaning i logged into my wifes account and ran the take owner ship. If i check the security properties for her user accoung SYSTEM, My Wife, Administrators all have full access to the account.
      My System SpecsSystem Spec

  7. #7


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit


    I think i may have figured something out but i dont know why or how it happened...i have a western digital my book essentials. i was using the WD software to back up my user accounts (i normally just manually back them up) I did not set anything up with a password or with enctryption or anything but when i go to access the data on the external through my account i get the same access denied. is it possible that some how its some type of encryption or something to do with the wd software...?
      My System SpecsSystem Spec

  8. #8


    Posts : 22,581
    64-bit Windows 10


    Hmm, ok. Do the files that deny access show that you have "Full control" in their permission settings?

    Are these files EFS encrypted by chance?
      My System SpecsSystem Spec

  9. #9


    Posts : 30
    Windows 8.1 Pro with Media Center 64-bit


    we may be getting somewhere im doing the take ownership on the back up data (already did on current user folder but made no difference.) The 1 file ive been using as my control i now have access to it. The scan is still running so when its done im going to open more of the files and see if i can access them all...ill keep you posted...Thanks again!!
      My System SpecsSystem Spec

  10. #10


    Posts : 22,581
    64-bit Windows 10


    Sounding good so far.

      My System SpecsSystem Spec

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no access to my files
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