Windows 8 and 8.1 Forums


Factory backup messed up external drive

  1. #1


    Posts : 6
    win 8.1

    Factory backup messed up external drive


    I have a new win 8.1 computer. I am still setting up the new computer. I wanted to back up the HD to my external fantom 2 TB drive, which has a lot of data already on it. My new win 8.1 computer wanted to set up the factory backup files. I choose the fantom drive and I thought it would just put a factory restore file folder on it. It did not. MY 2 tb drive now only shows 32 gigs and it shows 1831.01 gb as unallocated. How do I get my drive back and especially all of my data that was on it. PLEASE HELP!!!!!

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    First, do not try to write or do anything to the external drive. Download: Recuva - Portable
    to your desktop, unzip, run and follow the wizard to recover your data to another drive. You will never recover all the data but it is better than nothing.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    win 8.1


    I loaded the Recuva, but it is not seeing anything except the 32 gig portion of the drive. So, the 1831 gb are invisible. How can I remove the partition without erasing any of the data on the drive?
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  4. #4


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Use the partition recovery module.

    Select the HD in question. Select Quick scan.

    When it has finished the scan, tick ALL partitions you want to keep.

    Click Apply.

    Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    win 8.1


    I am not familiar with the partition recovery module? How do I run that? Where is that located in Win 8.1?
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Help an old guy out here. If I understand correctly, he basically turned his 2TB backup drive into a 32GB recovery USB stick? Whoa, hope it is recoverable.

    I defer to you SIW2, I hope you can help him.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    I am not familiar with the partition recovery module? How do I run that? Where is that located in Win 8.1?

    It is not in win8.1 already.

    You need to install the free program I linked to.

    What did you think that link was for?
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by dkdias View Post
    I am not familiar with the partition recovery module? How do I run that? Where is that located in Win 8.1?
    He is talking about the software he posted in his reply. The link is there.

    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    win 8.1


    Sorry guys,
    I thought the link was an advertising, I totally missed the other link given...................... my bad. Thank you for your help. Sorry for the "duh" moment...........
    Last edited by dkdias; 25 Jul 2014 at 22:23.
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by dkdias View Post
    Sorry guys,
    I thought the link was an advertising, I totally missed the other link given......................
    Partition Wizard Minitool is the application in the link provided for you to use to hopefully recover the lost partitions from your drive. Alternatively, you can also try to use Partition Find and Mount.
      My System SpecsSystem Spec

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