Windows 8 and 8.1 Forums


Local Hard Drive Missing After Windows 8 Refresh

  1. #1

    Local Hard Drive Missing After Windows 8 Refresh


    Hi Guys,

    I am in the middle of a nightmare. I had been using my Dell Inspiron 15R 5521 with the factory installed Windows 8 Single Language version with a 1 TB Hard Drive. Its been over an year, i have been using it.

    I used to install my programs in the C: Drive and separate my project related files, mp3s, etc in the D: drive so should their be any virus attack or anything unexpected, i could just format the C: Drive and have all my applications re-installed, which is no big deal for me.

    Yesterday I had a very unexpected thing go down. My laptop started acting funny, it started restarted on its own over and over again and goes to the big blue screen notifiying me that the laptop had to be restarted.

    Since i was under notion my D: Drive is safe, and the worse thing that could happen would a virus attack on the C: drive, i decided to refresh my PC because it was doing all sorts of weird stuff.

    After refreshing my PC, I lost the entire D: drive, which as you know would be a shock to anyone.

    Right now, my D: drive is my DVD drive. I can't figure out how to recover the other drive and its files. My Refreshing i had taken a backup as requested by the wizard but i couldnt view what all files are being taken as backup.

    Looks like, it has only taken the backup of my C: Drive.

    Any HELP with recovering my drive and the files?!?!

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Was the D drive a partition of the single drive you had. Please post a screenshot of Disk Management.

    If it was a partition, Partition Wizard recovery option might recover it.
      My System SpecsSystem Spec

  3. #3


    Yup, Initially it was a single drive. I created the other drive to save my files and projects.
    Here is a screenshot of the disk management.
    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    "After refreshing my PC, I lost the entire D: drive"

    Refreshed from within Windows or Refreshed via the Dell recovery partition?
      My System SpecsSystem Spec

  5. #5


    I was directed to a blue screen with options for reset, refresh, advanced options...as in, before loading windows so
    Refreshed via the Dell recovery partition...i guess...
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    If you used the Dell recovery partition, you reset the computer to original factory conditions. Unfortunately the D partition is now gone. I hope you backed up your data.
      My System SpecsSystem Spec

  7. #7


    Disk Management shows a 438GB partition called New Volume.

    Try assigning a drive letter to it, see if that's your missing D: drive.
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Quote Originally Posted by Ztruker View Post
    Disk Management shows a 438GB partition called New Volume.

    Try assigning a drive letter to it, see if that's your missing D: drive.
    That may be the Dell recovery partition!
      My System SpecsSystem Spec

  9. #9


    No recovery partition is going to be 438GB. 30 or 40GB yes but hundreds of gigs.
      My System SpecsSystem Spec

  10. #10


    Posts : 176
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    Quote Originally Posted by Ztruker View Post
    Disk Management shows a 438GB partition called New Volume.

    Try assigning a drive letter to it, see if that's your missing D: drive.
    That may be the Dell recovery partition!
    438GB's? My entire C: drive is only 58Gb's
      My System SpecsSystem Spec

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Local Hard Drive Missing After Windows 8 Refresh
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