Windows 8 and 8.1 Forums


Need to backup or repair my win8 install

  1. #1


    Posts : 53
    Win 8 64 Pro

    Need to backup or repair my win8 install


    I have been having issues with my PC restarting and telling me something along the lines your Windows has encountered a problem and is collecting data and will restart now. So it would seem my install is corrupted in some manner.

    So I have tried doing the Windows refresh but I cannot get passed the option of inserting media into drive. I place my Win8 64 bit professional CD into my drive and it reads it and just tell me incorrect media. I am now not sure how to move forward with this issue.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Do a clean install, back up your data first.

    Clean Install - Windows 8
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  3. #3


    Posts : 53
    Win 8 64 Pro


    That tell me how do do a clean install and that is what I want to do but I also need to know how to backup my data before
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    My post gave you a link to the Clean install tutorial.

    If you can still get into your computer use a program like Aomei Backupper (Free) from this site to back up to an external drive.

    AOMEI Backupper Standard - Free download and software reviews - CNET Download.com
      My System SpecsSystem Spec

  5. #5


    Posts : 53
    Win 8 64 Pro


    I know how to do a clean install but I wanted to save my data as it is now but I found a way to do that as well by using the keep history of files.
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    You could use File History if you wish or Aomei, the choice is yours. I prefer using Aomei.
      My System SpecsSystem Spec

  7. #7


    Posts : 53
    Win 8 64 Pro


    I am not sure how that works as I have a corrupt Windows install now so would that restore the corruption once again after the clean install
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    If you are just backing up your files, would not be a problem.
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    File History only backs up copies of files that are in the Documents, Music, Pictures, Videos, and Desktop folders and the OneDrive files available offline on your PC. If you have files or folders elsewhere that you want backed up, you can add them to one of these folders.
    Aomei Backupper
    will make an image of the drive/partition and include everything, you can then explore the image and selectively restore your data.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Or you can use the file backup option in Aomei.

    I think the refresh problem is because you are using 8.0 dvd to try and refresh 8.1 install?

    You would need 8.1 dvd if that is the case.
      My System SpecsSystem Spec

Need to backup or repair my win8 install
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