Windows 8 and 8.1 Forums


Goes to Windows initial setup screen for no reason

  1. #1


    Posts : 299
    Windows 8 Pro

    Goes to Windows initial setup screen for no reason


    My friend put his Lenovo desktop to sleep, and when he woke it up, it was at one of the initial setup screens that you see when you first turn on a new computer, or first install Windows 8 - the screen that asks you to accept the Express Settings or to customize the setup.

    We could not get out of it, and restarting the computer brought it right back there. So I accepted the Express Settings, then it asked me to enter the Microsoft account info, or to create one. He had a local account only, so I kept denying that screen and finally somehow I ended up at a screen that said something like "use my existing account" although it showed no indication that there was any account. It then said it was installing my Apps (there are no Metro Apps in use on this computer, other than what comes with Win 8). This took about 3 or 4 minutes, then it did some more setup, and when it was done it was (surprisingly) back at his desktop screen, with all his files and desktop icons just like they were before.

    Any ideas what might have caused this to happen?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Sounds like the account profile is corrupted so it setup a default profile instead.

    You can give this a try, see if it fixes the problem: User Profile Service failed the sign-in - Fix in Windows 8:
      My System SpecsSystem Spec

  3. #3


    Posts : 299
    Windows 8 Pro


    I'll have to take a look there tomorrow, but I am pretty sure it is still using the original profile. The desktop setup and icons and Windows Live Mail account are all the same as they were.

    There is no problem right now, just trying to figure out what happened.

    Thanks
      My System SpecsSystem Spec

Goes to Windows initial setup screen for no reason
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