Windows 8 and 8.1 Forums


Games start lagging durring play

  1. #11


    Cincinnati
    Posts : 54
    Windows 8.1


    This is where I'm at and I'm not even running anything besides my browser here.... This is too hot right?

    CPU
    Intel Core i7 @ 2.20GHz 64 °C
    Haswell 22nm Technology


    Motherboard
    Hewlett-Packard 1968 (U3E1) 70 °C

      My System SpecsSystem Spec

  2. #12


    Cincinnati
    Posts : 54
    Windows 8.1


    OK, if anyone is reading this, pleeeeease, any input. I have done a fresh install of windows 8 (updating to 8.1 now, I do it like this because I can't use my original key to directly install 8.1). The temps are much better, I don't know if was software or because before I threw the slower 5400RPM 1TB drive in the computer, I was having the problem on my Kingston Hyper X 3K 120GB SSD that I threw in there. I am re-installing and doing so on the HDD the computer came with because it's set to go back to HP for repair. So the temps are much better but the computer will freeze up and the games are still doing this. I threw Saints Row The Third on here to test it, and it still will start to do this thing where the sound distorts and the game does this freeze/skip real slow. I don't know what the problem is or what to tell them. I feel like a jerk for just sending it back, like they'll (or you guys) will say the GPU just can't play the game. But I know it can, at high settings at that, it did for a year straight. And there's other laggy things with DAW software and video editing software, even extremely light simple ones like Wondershare video editor. Is there ANYTHING anyone can think of that I could possibly do to avoid sending this back and leaving this vague problem as a description?
      My System SpecsSystem Spec

  3. #13


    Posts : 216
    Windows 8.1 Pro with Media Center


    Though the symptom is the audio, I would do a clean re-install of your video drivers. If that doesn't help, download an earlier version and do the same clean install and see if it works better under the older driver.

    If you are using NVidia's GeForce Experience to tune your games, check the settings through the NVidia control panel. There's quite a difference of opinion on whether or not to let it optimize your games. Try using their optimization. It may or may not change any settings, but your can always revert if it screws the game settings up.
      My System SpecsSystem Spec

  4. #14


    Cincinnati
    Posts : 54
    Windows 8.1


    Well, like I said, I just re-installed the OS. So yeah, the Graphics drivers were re-installed. But even before that, I un-installed the drivers, re-installed them and even repeated that process with older drivers. Thanks for replying... I don't use the GeForce experience settings, and even try to play the game one low settings. The fact that I never used to GeForce settings and had no issues makes me still want them to address the issue because I paid $300 for a "Total Care Pack" and I'm darn sure going to use it if ANYTHING is not up to par. I suppose that's what's going to happen, but I'm still trying to resolve the issue before the box to send it in comes, I'd really rather not send it in.
      My System SpecsSystem Spec

  5. #15


    Cincinnati
    Posts : 54
    Windows 8.1


    And I wouldn't really say the symptom is the audio, that's just the first thing you hear during gaming before things go all out of wack. I know audio can cause the video card issues, but it doesn't seem like it to me, because resource demanding programs programs will lag up while no audio is being used.
      My System SpecsSystem Spec

  6. #16


    Posts : 216
    Windows 8.1 Pro with Media Center


    Was the fresh install from the original manufacturer's OS copy? If it was from a plain vanilla OS install, you need to install all the motherboard chipset, ATA/SATA drivers, etc. to make sure the system is not using the default Windows drivers.
      My System SpecsSystem Spec

  7. #17


    Cincinnati
    Posts : 54
    Windows 8.1


    I am aware of that thanks. There's the HP website that has my drivers specifically and the HP Support assistant will actually get some newer ones that aren't on the site. Thanks for helping though. It's going back. There's no reason why the GPU would just poop out like this. The motherboard was recently replaced, something happened. I just don't know what to tell them or and how they're going to test it. Maybe I'll leave a game on it and tell them to give it a try. Sounds silly, but for a @1100 computer and a $300 warranty, I expect the GPU to work, it's less than a year old. Never had a problem before, it's not like I'm running games/settings the GPU can't handle, I understand that.
      My System SpecsSystem Spec

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Games start lagging durring play
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