Windows 8 and 8.1 Forums


Windows can't find this

  1. #1


    Arkansas
    Posts : 412
    Windows 8 - 64 bit

    Windows can't find this


    I keep seeing this pop -up screen from Windows .... SAYING .....Windows Cannot find..... What do I need to do now ?

    C:\WINDOWS\SYSTEM32\HKCMD.EXE.

    Feel free to move me if you need to.. thanks

      My System SpecsSystem Spec

  2. #2


    It has to do with your graphics/chipset driver. You may want to go to the manufacturer website and redownload the latest updates for those.
      My System SpecsSystem Spec

  3. #3


    Arkansas
    Posts : 412
    Windows 8 - 64 bit


    Love thanks for your reply..
    I'll try to locate that and follow,

    will get back to let you know the outcome.
      My System SpecsSystem Spec

  4. #4


    Arkansas
    Posts : 412
    Windows 8 - 64 bit


    Loveandpower hi.. I've been to the website for my Gateway laptop..
    I found the Driver for the issue on this list / link below , using my SNID #

    Drivers & Downloads

    I chose driver>>>> downloaded it....>>> found the folder it was in>>>> clicked to extract it .. I saw it opening in the folder..
    after it finished.... I closed the folder.
    I noticed it's an updated driver from the one in the OLD download folder, ( numbers before downloading it ).
    I'm headed OFF to reboot the laptop.. ( I'm guessing I should do this now ?)
      My System SpecsSystem Spec

  5. #5


    Arkansas
    Posts : 412
    Windows 8 - 64 bit


    Here's the screen shot , from where I downloaded the driver.. you can take a look if you like.

    I chose the 5th one down on the left side of this screen shot...
    Chipset... Intel.... Chipset Driver....9.3.0.1020... 2.9 MB Click image for larger version
      My System SpecsSystem Spec

  6. #6


    the one that says chipset should be the one, sorry not sure what you are asking
      My System SpecsSystem Spec

  7. #7


    Arkansas
    Posts : 412
    Windows 8 - 64 bit


    I THINK I HAVE THE CORRECT ONE Downloaded.. I ask if I should reboot my laptop NOW ?
    I was thinking I should do it.
      My System SpecsSystem Spec

  8. #8


    oh yes, you should always reboot after driver downloads/installs
      My System SpecsSystem Spec

  9. #9


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by LADYPINKtomato1 View Post
    Loveandpower hi.. I've been to the website for my Gateway laptop..
    I found the Driver for the issue on this list / link below , using my SNID #

    Drivers & Downloads

    I chose driver>>>> downloaded it....>>> found the folder it was in>>>> clicked to extract it .. I saw it opening in the folder..
    after it finished.... I closed the folder.
    I noticed it's an updated driver from the one in the OLD download folder, ( numbers before downloading it ).
    I'm headed OFF to reboot the laptop.. ( I'm guessing I should do this now ?)
    you must fined and double click on the setup.exe (or install.exe)in the folder it extracted to before it installs,and yes then you would reboot
      My System SpecsSystem Spec

  10. #10


    Arkansas
    Posts : 412
    Windows 8 - 64 bit


    Loveand Power.... hi

    OKAY I'm off to reboot my laptop now.
    Thank you ever so much for your help with this.
      My System SpecsSystem Spec

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