Computer Restarting after waking from sleep Windows 8.1 64

donutb

New Member
Messages
2
Hi all,

I have recently upgraded to windows 8 recently. Whenever the computer wakes from sleep, it restarts itself. The computer does not get to the lock screen and will restart before the monitors awake. I've tried to update all my drivers on my system but have not been successful.

I've attached some dmp files and my MSINFO32. Any insight would be appreciated, thanks.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i3 2100
    Motherboard
    ASRock Z77 Pro3
    Memory
    2x Crucial DDR3 4GB
    Graphics Card(s)
    Nvidia 650 Ti
Welcome to the forum donutb! Have you scanned for virus/malware? First thing I would check.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Hi,
Welcome To Eight Forums.
Looks Very odd, okay press Win+S and type in "Event Viewer" click it expand windows logs then highlight "System" then look to max right and click "Save All Events As..." then name the file "Events" then upload it to us so we can check it.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Welcome to the forum donutb! Have you scanned for virus/malware? First thing I would check.
You Should Do That Before My Step :p
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Thanks popeye, I'll do that.

Here is my system event viewer logs in the mean time.
 

Attachments

  • Events.zip
    844.2 KB · Views: 51

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i3 2100
    Motherboard
    ASRock Z77 Pro3
    Memory
    2x Crucial DDR3 4GB
    Graphics Card(s)
    Nvidia 650 Ti
As I see there is a critical one wich says that you have forced shut down this computer after a crash or a hang then you rebooted it when you turned it on without cleanly shutting down, umm...or lost power while you PC was shutting down.
If nobody higher rank of me like popeye couldnt fix it i would say refresh or restore to earlier date.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Back
Top