Solved W8.1.1 Won't sleep and won't shutdown!

Ken429

New Member
Messages
92
Something changed in the last week or so that has caused the system to sometimes not automatically go to sleep and when it does not go to sleep after the selected time it won't shutdown either. When this happens and I try to shutdown the system it shuts down but then immediately reboots on it's own. This has only happened two or three times in the last week but I never had this issue until recently! It appears like I can either turn off the power via the power supply and restart to make the problem go away or if I manually put it to sleep and wake up it will power down - at least that is what worked the last time this happened. Any idea on what is causing this strange behavior? I did install update KB2962409 around the time the problem appeared?
 

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
    Case
    Corsair 800D
    Cooling
    Swiftech Apogee HD 3X120 Rad
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Microsoft Exporer 2.0
    Browser
    IE11
    Antivirus
    Malwarebytes
To test your theory you could use system restore to a point earlier than when the problem started. You could also uninstall that update and reinstall it if it was not the problem.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Yeah, I know how to back off stuff, I was hoping I was not the only person in the world that started experiencing this problem and someone would shed some light on the bad guy! In addition to KB2962409 I have installed the Skype App and turned on File History in the last 2 weeks. I also installed a whole bunch of updates on 6/12/2014.

I uninstalled the Skype App yesterday and so far I can't make the problem happen - but it may take awhile for it to reappear.
 
Last edited:

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
    Case
    Corsair 800D
    Cooling
    Swiftech Apogee HD 3X120 Rad
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Microsoft Exporer 2.0
    Browser
    IE11
    Antivirus
    Malwarebytes
Hope it holds, please keep us advised.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Problem has not return and neither has the Skype App. Maybe in a year or two the problem will get resolved in the meantime I'll keep a W7 system for Skyping.
 

My Computer

System One

  • OS
    W.8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    3770K
    Motherboard
    ASRock Z77 OC Formula
    Memory
    GSkill 2400-10
    Graphics Card(s)
    None
    Monitor(s) Displays
    Samsung S27B350
    Screen Resolution
    1920X1080
    Hard Drives
    Mushkin Chronos DX-7 240GB, WD Raptor 250Gb, 3 -WD Raptors 500GB
    PSU
    Seasonic X750
    Case
    Corsair 800D
    Cooling
    Swiftech Apogee HD 3X120 Rad
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Microsoft Exporer 2.0
    Browser
    IE11
    Antivirus
    Malwarebytes
Great news! Thanks for keeping us posted, it may help others with the same situation.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
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