Windows 8 and 8.1 Forums


rundll32.exe_aepdu.dll Stopped Working

  1. #1


    Posts : 86
    Windows 8 Home Premium

    rundll32.exe_aepdu.dll Stopped Working


    Hello, I was viewing my event log and my Action Center under Problems. I found that for a long time, I have been having critical system events. The rundll32.exe_aepdu.dll "stopped working" under multiple occasions. Every few days there is another critical event which is the rundll32.

    Here is the full technical details.

    Description
    Faulting application name: rundll32.exe_aepdu.dll, version: 6.2.9200.16384, time stamp: 0x50109cdd
    Faulting module name: aeinv.dll, version: 6.2.9200.16384, time stamp: 0x5010959a
    Exception code: 0xc0000005
    Fault offset: 0x000000000003b391
    Faulting process id: 0x1414
    Faulting application start time: 0x01cf9214877637bb
    Faulting application path: C:\Windows\system32\rundll32.exe
    Faulting module path: C:\Windows\system32\aeinv.dll
    Report Id: dbbbd153-fe07-11e3-8532-20689d0f2018
    Faulting package full name:
    Faulting package-relative application ID:

    I have not been experiencing any real problems with the computer, but I would like to fix any issues I may not know about before they become a problem.

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 86
    Windows 8 Home Premium


    Bump
      My System SpecsSystem Spec

  3. #3


    Posts : 2,627
    win8.1.1 enterprise


    hi, I don't have an answer but a suggestion ,your issue is not dire, be patient, its the weekend ,all helpers here are volunteer, hang tight someone will come along.

    I just googled and found this info ,same .dll file in your post ,try the suggestion by the helper in this thread .
    frequent crashes of aeinv.dll - Microsoft Community
    Last edited by caperjack; 28 Jun 2014 at 16:21. Reason: add more info
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Per chance is the computer able to sleep after the crash if you are using sleep?

    Run the sfc /scannow command in the elevated command prompt to fix possible system file corruption.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,627
    win8.1.1 enterprise


    system file checker is whats suggested in the link I provided ,I was just being a lazy typer ,lol
      My System SpecsSystem Spec

  6. #6


    Posts : 86
    Windows 8 Home Premium


    Yes, the computer can sleep fine. I have run sfc /scannow many times, with no error. I will run it again now to double check. Thanks.
      My System SpecsSystem Spec

  7. #7


    Posts : 86
    Windows 8 Home Premium


    sfc /scannow finished with no issues.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,627
    win8.1.1 enterprise


    wow that a fast sfc scan , 16 min.


    if you read the link I posted it suggested running sfc ,if it fixes nothing it suggested you try disabling the service Application Experience ,this is what the .dll in your error is referring to [it investigates the compatibility of older programs and searches for updates for known problems. Disabling this service will not harm your computer]so if you don't run a lot of older program or need to check for update to the ones you do ,just go to services in control panel and disable application experience service
      My System SpecsSystem Spec

  9. #9


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Is the aeinv.dll still in your system and do you have any programs running in Compatibility Mode at any time?

    Run full virus scans as well as malware scans.
      My System SpecsSystem Spec

  10. #10


    Posts : 86
    Windows 8 Home Premium


    I have no Malware or Viruses, I take very good care of the computer. I use MalwareBytes Pro & AVG Antivirus. Maybe I had one in the past that causes the issue.

    I'll try disabling the Application Experience, and see if the errors stop. Thanks.
      My System SpecsSystem Spec

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rundll32.exe_aepdu.dll Stopped Working
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