Windows 8 and 8.1 Forums


hard drive not recognized

  1. #1


    Posts : 2
    windows 8.1

    hard drive not recognized


    when plugging in my seagate freeagent hard drive i get the message "USB device not recognized. I have been to device manager and it appears as "unknown USB device (device descriptor request failed)". I have tried uninstalling it and reinstalling, checked for new drivers/updates. no luck
    any help would be much appreciated!
    thanks

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Sounds like a bad drive. Does it work on any other computers?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.1


    no, tried a few
      My System SpecsSystem Spec

hard drive not recognized
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