Windows 8 and 8.1 Forums


Asus laptop does not boot

  1. #1


    Posts : 299
    Windows 8 Pro

    Asus laptop does not boot


    When I turn on my friend's Asus Windows 8 laptop, the backlit keyboard lights up momentarily, the screen stays blank. I can hear the hard drive spinning, but nothing happens onscreen.

    I can get in the Setup menu by pressing F2 on boot. I've turned off Fast Boot, did not help.

    Any ideas what to try next?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    try hooking it to a regular computer monitor to see if you get any video
      My System SpecsSystem Spec

  3. #3


    Posts : 299
    Windows 8 Pro


    Monitor would not seem to be the problem since Setup utility works.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Vincenzo View Post
    Monitor would not seem to be the problem since Setup utility works.
    great observation ,lack of sleep on my part maybe , I think ,lol
      My System SpecsSystem Spec

  5. #5


    Posts : 299
    Windows 8 Pro


    But I just tried an external monitor, no image, power light stays yellow.
      My System SpecsSystem Spec

  6. #6


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    For using an External monitor or projector on a Notebook/Laptop requires pressing Fn + another F key to toggle between LCD Panel only, External port only or Both at the same time. The F key to use will be different on various Notebooks.
      My System SpecsSystem Spec

  7. #7


    Posts : 299
    Windows 8 Pro


    Yes, the F8 key seems to have the symbol for switch display. I tried F8, fn + F8, also F5 since that is the one I am used to using. Did this when Setup was onscreen. But could not get anything to display on the external monitor.

    But it seems like display is not the issue since Setup displays correctly.
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    How about Safe Mode? Not sure what key for Asus but is doable even with UEFI Bios, just have to be very fast.

    If that doesn't work probably looking at corrupted boot sector or bad hard drive.
      My System SpecsSystem Spec

  9. #9


    Posts : 299
    Windows 8 Pro


    According the Asus website, I should be able to access the recovery utility by pressing F9 during boot. But that does not work either, screen stays blank. I am thinking the hard drive is bad, even though it is spinning, or maybe the motherboard is bad.

    But in Setup, if I go to SATA setup, it shows the hard drive.

    Thanks
      My System SpecsSystem Spec

  10. #10


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Not saying it is the drive but they will show up in BIOS even when bad. No recovery boot disc or flash to try?

    Did he drop it or give it a serious jolt while on?
      My System SpecsSystem Spec

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Asus laptop does not boot
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