Windows 8 and 8.1 Forums


unable to go to desktop, refresh or reset windows8 laptop

  1. #31


    Mr. Saltgrass this was the image.. It says Restore. Unlike on your instructions, its recovery.
    Attached Thumbnails Attached Thumbnails IMG_20140618_234232.jpg  

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  2. #32


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I don't know yet how to attached images here but I'll try to find out how.
    Windows 8 Forums - Search Results

    Hope the link helps.
      My System SpecsSystem Spec

  3. #33


    Posts : 1,121
    Windows 8.1 x64


    I see a RecoveryImage folder on your attachment. So if you do a dir /a R:\recoveryimage you should see the install.wim file.

    So your path will be R:\RecoveryImage\install.wim and you can use that in the DISM /Get-ImageInfo command, which happens to be the same path I show.
      My System SpecsSystem Spec

  4. #34


    Mr saltgrass this image was the first diskpart instructions..
    Attached Thumbnails Attached Thumbnails IMG_20140618_233603.jpg  
      My System SpecsSystem Spec

  5. #35


    Mr saltgrass it says the operation completed succesfuly..
    Attached Thumbnails Attached Thumbnails IMG_20140619_004533.jpg  
      My System SpecsSystem Spec

  6. #36


    Posts : 1,121
    Windows 8.1 x64


    Quote Originally Posted by David Bailey View Post
    I don't know yet how to attached images here but I'll try to find out how.
    Windows 8 Forums - Search Results

    Hope the link helps.
    Thanks David, the pictures help quite a bit.
      My System SpecsSystem Spec

  7. #37


    Posts : 1,121
    Windows 8.1 x64


    Ok, now you have the path and you know you need Index 2. Whenever you are ready, we can proceed with the rest of the process.

    But again, a warning, once you format the OS partition, all the data will be gone.

    You will be able to follow the Command Prompt Window I attached to finish the procedure.
      My System SpecsSystem Spec

  8. #38


    Mr saltgrass

    I already backup my files and it there are no files left on my drive. So its ok.

    my concerned is that, i has a preinstalled windows8. After the format wil it be gone also?
      My System SpecsSystem Spec

  9. #39


    Ow i have 2 index. Whats next mr.saltgrass?
      My System SpecsSystem Spec

  10. #40


    Posts : 1,121
    Windows 8.1 x64


    Next, pick up where you format the OS partition using diskpart, then continue with the rest of the process. Make sure and use the bcdboot command before you reboot. Use the instructions and the Attached Command Prompt window to verify the commands are executing correctly.

    It may take some time for the image to be applied, so be patient.

    Edit: The original install will be gone and replaced by a Factory image setting the system back to the Out of the Box condition.
      My System SpecsSystem Spec

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unable to go to desktop, refresh or reset windows8 laptop
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