Windows 8 and 8.1 Forums


unable to go to desktop, refresh or reset windows8 laptop

  1. #21


    this was on my laptop mr.saltgrass..
    dispart> lis dis

    disk 0 online 465gb 1024kb *

    dispart> sel dis 0

    partition 1 system 300mb 1024kb
    partition 2 recovery 600mb 301mb
    partition 3 reserved 128mb 901mb
    partition 4 primary 186gb 1029mb
    partition 5 primary 258gb 187gb
    partition 6 recovery 20gb 445gb

    wil i use 6?

      My System SpecsSystem Spec

  2. #22


    this was on my laptop mr.saltgrass.
    .
    dispart> lis dis

    disk 0 online 465gb 1024kb *

    dispart> sel dis 0

    partition 1 system 300mb 1024kb
    partition 2 recovery 600mb 301mb
    partition 3 reserved 128mb 901mb
    partition 4 primary 186gb 1029mb
    partition 5 primary 258gb 187gb
    partition 6 recovery 20gb 445gb

    wil i use 6?
      My System SpecsSystem Spec

  3. #23


    diskpart> lis dis
    diskpart> sel dis 0
    diskpart> lis par
      My System SpecsSystem Spec

  4. #24


    Posts : 1,121
    Windows 8.1 x64


    Partition 6 is your Recovery Image partition and will be assigned the drive letter R: You can go ahead and assign the drive letter and find the directory structure. Then use the Dism command where you find the Image Info.

    Partition 4 is your OS partition and is the one that will be formatted and then assigned as C: later in the process.

    We still need the Path to the Recovery Image and the Index for the correct image.
      My System SpecsSystem Spec

  5. #25


    mr.saltgrass

    in my command prompt..
    i will choose partition 4? as C?
    and choose partition 6? as R?

    am i correct?

    on your picture sir its partition 4 as c but there is no 7.
    while on instructions its partition 7 as R but there is no 4.
      My System SpecsSystem Spec

  6. #26


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    If you have made restore points & have a command prompt you can type in

    rstrui.exe

    & press Enter to pull up System Restore & choose a restore point to go back to.

    Click image for larger version
      My System SpecsSystem Spec

  7. #27


    Posts : 1,121
    Windows 8.1 x64


    Quote Originally Posted by haroldg View Post
    mr.saltgrass

    in my command prompt..
    i will choose partition 4? as C?
    and choose partition 6? as R?

    am i correct?

    on your picture sir its partition 4 as c but there is no 7.
    while on instructions its partition 7 as R but there is no 4.
    You are correct.

    The partitions are shown in the actual process, just the commands are shown in the instructions. Do not confuse Volume numbers with Partition numbers. The commands all deal with partition numbers.

    But again, don't worry about partition 4 or C: until you get the information we need.
      My System SpecsSystem Spec

  8. #28


    sir i dont have a restore point as i go to advance option. : (
      My System SpecsSystem Spec

  9. #29


    mr. saltgrass

    i dont know yet how to attached image here but ill try to find out how.

    as i as go to dir /a R:
    it says:

    volume in drive R is Restore

    mr. saltgrass, in ur cmd prompt R is Recovery. wil i proceed?
      My System SpecsSystem Spec

  10. #30


    Posts : 1,121
    Windows 8.1 x64


    Quote Originally Posted by haroldg View Post
    mr. saltgrass

    i dont know yet how to attached image here but ill try to find out how.

    as i as go to dir /a R:
    it says:

    volume in drive R is Restore
    Now do a dir /a R:\Restore

    The install.wim file should be in this directory.
      My System SpecsSystem Spec

Page 3 of 7 FirstFirst 12345 ... LastLast
unable to go to desktop, refresh or reset windows8 laptop
Related Threads
Unable to Refresh/Reset Windows 8.1 in Installation & Setup
Hi, I have a built-in Windows 8 on my ASUS Laptop, then later on I updated it to 8.1. RIght now I am trying to do a Refresh/Reset on my PC, but it doesn't seems to let me do it. For Refresh it gives me the error "The drive where windows is installed is locked. Unlock the drive and try again." And...
Do I need to reset or refresh my pc? in Installation & Setup
Dear All, My laptop (Dell Inspiron 2013 64-bit) was playing up today and instead of restarting it, I foolishly clicked on the option to "refresh the pc". Little did I know that this would remove all my current programs.... I decided then to do a System Restore. Now, all my programs are back,...
Have decided to take the plunge to reset my computer (because Windows Store would not open):(. Booted from the installation disk but cannot Reset or Refresh, I get "The drive where Windows is installed is locked. Unlock the drive and try again." Never used Bitlocker and chkdsk checks out OK....
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics 44567 44568 44569 ...
Hello, Im new here. Just stumbled upon this forum and hope the admin could help me. I'm using a Windows 8 64 and have been encountering alot of problems with my Asus Laptop. I am unable to refresh and reset my computer as it will say something like "there is a problem resetting your pc, no...
I will quote from an article on the Microsoft site, Article ID: 2823223 Quote: Consider the following scenario: You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. Automatic Repair is...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook