Windows 8 and 8.1 Forums

Purple Screen of Death??

  1. #1

    Posts : 1
    Windows 8.1

    Purple Screen of Death??

    Recently, my laptop screen broke after dropping it, but I could still use it with my 1920x1080p monitor. But, today I tried to fullscreen my powerpoint presentation which had a 6000x4000p picture and the slides worked fine until i tried to close it. I was sent back to my empty desktop not able to click or open any program. I force quit my laptop and whenever i turn it on again all i see is a purple screen with only my mouse pointer on it. Its been like this for 30 min already. Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64

    If your laptop still works (chance that it failed), there should be a button on the keyboard that switches screens. You should be able to hold the function key and tap the correct key at the top (usually side-by-side with a function key) to change which screen your laptop is using. This will switch it from laptop to monitor. Failing that, I would bet on it just being broke.

    Potentially, you could try turning it off, removing battery, replacing, plugging in, and try again.
      My System SpecsSystem Spec

  3. #3

    Better check HDD, it is most susceptible to jarring.
      My System SpecsSystem Spec

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