Windows 8 and 8.1 Forums


June Windows 8.1 update caused desktop not to display

  1. #1


    West Valley City, UT
    Posts : 4
    Windows 8 Professional with Media Center (x64) (build 9200)

    June Windows 8.1 update caused desktop not to display


    I did a restart, logged in and screen remained blank. I tried to restart several times and had the same problem. Finally I did a system restore and booted okay. I then deleted all files and folders in Windows/SoftwareDistribution and changed the windows update setting to not check for updates because I didn't want the update to apply after any restarts. How should I go about fixing the problem so I can get and install updates. Any help would be appreciated and sorry for being long-winded.

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    Windows 8.1


    I have the exact same problem after installing the updates. I noticed that explorer.exe didn't start on my computer. If I start it manually it does show up in de task manager but nothing else happens.


    Edit: I've added a screenshot of the updates.

    Edit2: I have installed all the updates except for KB2969339 on a different windows and I didn't experience any problems. So KB2969339 seems to be the one causing all the trouble. You can rightclick on the update in the update list and click hide to hide it so you never accidentally install it again. However, I don't know anything about computers so I don't know if doing that will cause more problems later on.
    Attached Thumbnails Attached Thumbnails Updates.png  
    Last edited by Janfarmer; 13 Jun 2014 at 07:07.
      My System SpecsSystem Spec

  3. #3


    West Valley City, UT
    Posts : 4
    Windows 8 Professional with Media Center (x64) (build 9200)


    Thank you very much for that information.
      My System SpecsSystem Spec

June Windows 8.1 update caused desktop not to display
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