Cannot open Folders or Task Manager

JasonD

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Since yesterday, I cannot open any folder on my PC and when I try to open task manager to close explorer, it closes right away.

When I try to open any folder (This PC or Downloads for example) my background flashes black, then the task bar goes blank and then nothing happens. When I try to open the task manager, it opens for 2 seconds and then closes itself down. All my files are still accessible since I am able to still play movies from WMP and I can still search from the Start screen.

Can someone please help me. I do not want to format my PC just to get something like this working again.

OK, I've noticed that what's happening is, explorer.exe pretty much restarts every time I try to open a folder. And that obviously stops the folder I'm trying to open, from opening. I still have no idea what's happening with task manager.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel Core 2 Quad Q9550 @3.49Ghz
    Motherboard
    ASUS Stiker II Extreme
    Memory
    7GB Corsair
    Graphics Card(s)
    nVidia 660Ti
    Hard Drives
    Corsair 240GB Force 3 SSD
    Case
    Coller Master Cosmos S
    Antivirus
    ESET Smart Security 6
Have you ran virus and malware scans?
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Yes I have. In safe mode I am able to open task manager, but I still cannot open any folders.

In safe mode I get this message when I try to open a folder.

"The instruction at 0x00007FFE0722226E referenced memory at 0x000000000D1DE738. The required data was not placed into memory be cause of an I/O error status of 0xc0000185.

Click on OK to terminate the program."
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel Core 2 Quad Q9550 @3.49Ghz
    Motherboard
    ASUS Stiker II Extreme
    Memory
    7GB Corsair
    Graphics Card(s)
    nVidia 660Ti
    Hard Drives
    Corsair 240GB Force 3 SSD
    Case
    Coller Master Cosmos S
    Antivirus
    ESET Smart Security 6
Was it Malwarebytes (Free) that you used to scan.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
I used ESET Smart Security and Malwarebytes.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel Core 2 Quad Q9550 @3.49Ghz
    Motherboard
    ASUS Stiker II Extreme
    Memory
    7GB Corsair
    Graphics Card(s)
    nVidia 660Ti
    Hard Drives
    Corsair 240GB Force 3 SSD
    Case
    Coller Master Cosmos S
    Antivirus
    ESET Smart Security 6
Uninstall ESET Smart Security using their removal tool and see if any difference. You could always reinstall it.

Failing that select a restore point prior to when the problem happened.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
That does nothing
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel Core 2 Quad Q9550 @3.49Ghz
    Motherboard
    ASUS Stiker II Extreme
    Memory
    7GB Corsair
    Graphics Card(s)
    nVidia 660Ti
    Hard Drives
    Corsair 240GB Force 3 SSD
    Case
    Coller Master Cosmos S
    Antivirus
    ESET Smart Security 6
Sorry, I just realized that you edited your post #3 and that changes everything. Other that testing your ram and HD I can no longer help with this problem. Perhaps someone else better qualified on this type of problem in the forum may assist you.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
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