Windows 8 and 8.1 Forums


Repairing Windows.....

  1. #1


    Posts : 205
    Windows 8.1 64bit

    Repairing Windows.....


    This all started with the installation of a 3rd party theme. To fix that problem, I did a system restore to a week before installing that theme. That did take care of the theme problem, however other problems popped up.

    If I go to YouTube, I get the following error:

    FlashPlayerPlugin_13_0_0_214.exe - Entry Point Not Found
    The procedure entry point SetSidLengthRequž’ could not be located in the dynamic link library C:\WINDOWS\SYSTEM32\d3d11.dll


    If I close the popup, the video will load/play. If I leave the popup open longer that 20 seconds, Firefox will freeze.

    If I try to run Who Crashed, I get the following error:

    WhoCrashedEx.exe - Entry Point Not Found
    The procedure entry point SetCheckUserInterruptShared could not be located in the dynamic link library
    C:\WINDOWS\SYSTEM32\dbgeng.dll


    When I try to start SpeedFan I get the following errors:

    SpeedFan
    Access violation at address 75F29041 in module 'comctl32.dll'. Write of address 00000001.

    Application Error
    Exception EAccessViolation in module comctl32.dll at 00059041.
    Access violation at address 75F29041 in module 'comctl32.dll'. Write of address 00000001.


    I've ran sfc /scannow (elevated command prompt) and it reports errors but can't fix them. So I tried Dism /Online /Cleanup-Image /RestoreHealth and that doesn't work. The log from it gave this much:

    [1128] Caller did not request sparse mount
    [1128] Mounting new image.
    Wim: [\\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim]
    Image Index: [1]
    Mount Path: [C:\WINDOWS\TEMP\7e35b220-ed11-468f-a713-736fead97c72]
    [1128] Wimserv process started for guid c4d5b595-02c8-4318-a6bf-77deda272037. Id is 1912
    [1912] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1912] Mounted image at C:\WINDOWS\TEMP\7e35b220-ed11-468f-a713-736fead97c72.
    [1128] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1128] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1128] [0xc142011c] WIMGetMountedImageHandle:(2568)
    [1128] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1128] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1128] [0xc142011c] WIMGetMountedImageHandle:(2568)
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1128] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
    [1912] Received unmount request for image with guid c4d5b595-02c8-4318-a6bf-77deda272037.
    [1912] Unmount for image at C:\WINDOWS\TEMP\7e35b220-ed11-468f-a713-736fead97c72 complete.


    The rest of the log is gibberish. Looks like Chinese characters.

    I have no Local Policy Editor, I don't have Pro. I don't have installation media, this box came with Windows already installed. So, I have a recovery partition.

    I'd much rather repair (if I can) than end up doing a full reset of Windows.

      My System SpecsSystem Spec

  2. #2


    looks more like youve got a virus from that 3rd party


    Roy
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Your problem is beyond me.

    But, once things get fixed, I suggest using Macrium Reflect to do a system image to restore to.
    Sometimes even a restore point will fail.

    Macrium Reflect FREE Edition - Information and download

    I have the paid Standard version.
    It was well worth the money.

    Someone will be along that can offer some help.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,720
    Windows 8.1 Pro


    @ Odos270:
    Have you tried any of the options in the following link?
    (I'm not even sure if you can access Recovery through these options, I've never had a Recovery partition so I can't remember but it's worth a shot I guess)
    (If it asks for installation media I don't know what to suggest)

    Mr. Bailey's suggestion is precedent these days!

    Recovery - Edwin000's library



      My System SpecsSystem Spec

  5. #5


    India
    Posts : 172
    Windows 8.1 Pro Update 1


    Since your pc only has probs and is sumwhat working how about making a recovery usb or dvd?
      My System SpecsSystem Spec

  6. #6


    Posts : 205
    Windows 8.1 64bit


    I did a complete scan of C with Malwarebytes and Kaspersky. Both found nothing. Then I did a scan with AdwCleaner. It found some stuff in the Registry. I had it remove what it found.

    After the reboot I ran both sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth. Here's the results:

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    [==========================100.0%==========================]

    Error: 0x800f0906

    The source files could not be downloaded.
    Use the "source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
    Configure a Windows Repair Source.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Now Action Center says that Windows Firewall is off (in Services it shows as On and Running) and it's not showing Kaspersky. So I'm getting the message that Windows Defender is off. Uh... DUH! Kaspersky IS running.

    @Edwin, I was hoping that I could repair rather than "refresh" or "reset" (I've done both with this particular box) because reinstalling everything is an all day job.

    Oh how I miss the days when you could pop your Win98 CD in and have it pull files from the CD.
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Kaspersky has been problematic in some machines. Uninstall it using their Removal Tool, reboot and do your scans, sfc and dism, and see if there is any improvement. You could always reinstall it if you wish if your problem is not resolved.
      My System SpecsSystem Spec

  8. #8


    Posts : 205
    Windows 8.1 64bit


    I guess I'll mark this as solved. I said $%#& it and did a full reset.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Odos270 View Post
    I guess I'll mark this as solved. I said $%#& it and did a full reset.
    yeah,the best new feature of windows .saves a lot of wasted time
      My System SpecsSystem Spec

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