Explorer Crash when Network Pane Opens

shawn46

New Member
Messages
4
i currently can not access the available Wi-Fi networks menu. when i attempt to open the available networks pane from either the taskbar, or the settings charm, explorer restarts. i receive no error. I think the problem originated a couple of days ago. on that day, i logged on and the resolution was wrong; Windows had just completed installing an update. since then, i've reinstalled the graphic, network, and audio drivers. i've also uninstalled the latest Windows updates, as well as try and use system restore to go back about a month. no results. the only thing telling is i get an error in safe mode that says "The instruction at 0x389fac1c referenced memory at 0x0000000. The memory could not be written." i recieve this error when i attempt to open the Network connections menu from the taskbar like usual.

does anybody have any suggestions on how to fix this? i'm getting awful tired of re-installing Windows 8 over stupid crap. thanks.

Windows 8.1 Update 1
HP G62-320CA
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus EEEPC T101MT
    CPU
    Intel Atom N455
    Memory
    2GB
You might want to consider updating to 8.1 update1.

Or run this batch file which runs sfc & dism commands.
It might take 2 hours or so to finish.
Then reboot.

View attachment Repair.bat

After downloading it right click it & click Properties & Unblock it if necessary.
It might help fix things. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
i actualy do have Windows 8 update 1, sorry for the confusion. i tried the script, with no results. nice utility though, thanks!
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus EEEPC T101MT
    CPU
    Intel Atom N455
    Memory
    2GB
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