Win 8 Pro-Lost disk, can't update, Microsoft can't correct

Nuckabush

New Member
Messages
2
IE won't work, Windows Store won't access, Can't "Refresh" without OS Disk, Won't access extra hard drive or format. Using Windows 8 Pro, don't have original disk. Can I purchase another Windows 8 Upgrade disk and install it to resolve this problem? Open to other suggestions.
 

My Computer

System One

  • OS
    Windows 8 Pro
hi and welcome to eightforums ,are you signed in with a Microsoft acct ,or trying to use a local acct .
did you try opening a elevated CMD prompt and run system file checker .if not see link below on how to open elevated cmd prompt ,and type in , sfc /scannow .note there is a space between the / and S,GOOD LUCK
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
hi and welcome to eightforums ,are you signed in with a Microsoft acct ,or trying to use a local acct .
did you try opening a elevated CMD prompt and run system file checker .if not see link below on how to open elevated cmd prompt ,and type in , sfc /scannow .note there is a space between the / and S,GOOD LUCK


Thank you Caperjack. Didn't work. although I have admin rights to my computer, CMD kept saying "You must be an administrator: and won't run it. I'll continue my search.
 

My Computer

System One

  • OS
    Windows 8 Pro
Try this batch file that runs sfc & dism :
{download it & right click it & click Properties & Unblock it.}

View attachment Repair.bat

Right click it & choose run as administrator.
Picture:

screenshot_74.jpg

or

create a shortcut to it on the desktop & right click the shortcut & click Properties & check the box that says run as administrator.
Picture:

screenshot_74.jpg

Hope this helps. :)

EDIT--- One way to get the Administrator Command Prompt is in this picture:

screenshot_74.jpg

Another way is in this picture:

screenshot_74.jpg

Or press the Windows key + the letter X to get the menu in the above picture. :)

One more way using Task Manager:

screenshot_74.jpg

screenshot_74.jpg

That's all for now. :)

One more from cmd.exe in System 32:

Screenshot (133).png

Screenshot (134).png

Screenshot (135).png

That's all folks. :)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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