Windows 8 and 8.1 Forums


Windows 8.1 Start Screen Freezing

  1. #1


    Posts : 9
    Windows 8.1 Update

    Windows 8.1 Start Screen Freezing


    I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility. I need some help (today if possible) ASAP, because we're about to go on a trip, and I want to have my ipod working (itunes is broken on my laptop install, and my ipod classic's firmware needs to be reloaded). Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    I think you issue started because the laptop drive had windows on it your desktop tried to boot it up ,causing a conflict you desktop windows 8 .did you try hit f12 to get boot options on the desktop ,and choose the repair/restore ect ect ,oh yeah don't restore if you have data that needs backing up first .
    check this tutorial ,'how to create a win8 repair disk' you will need a working computer to do this .a friend or family member with a working win8 computer perhaps
    System Repair Disc - Create in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1 Update


    It does the same thing with the other drive removed. Its just the start screen freezing, like I can open it (but only after a few minutes after it starts) and I can (sometimes) open programs in the programs list under the arrow at the bottom, but anything else causes me to have to restart explorer.exe. however, I think the link you provided may be working, because I can open the run box, and it doesnt freeze.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by swimllamaswim View Post
    It does the same thing with the other drive removed. Its just the start screen freezing, like I can open it (but only after a few minutes after it starts) and I can (sometimes) open programs in the programs list under the arrow at the bottom, but anything else causes me to have to restart explorer.exe. however, I think the link you provided may be working, because I can open the run box, and it doesnt freeze.
    did you try opening CMS and run as administrator and run system file checker ,type in , cmd /scannow
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1 Update


    /scannow doesnt work (says '/scannow' is not recognized as an internal or external command,
    operable program or batch file) and cmd /scannow just opens cmd again
      My System SpecsSystem Spec

  6. #6


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by swimllamaswim View Post
    /scannow doesnt work (says '/scannow' is not recognized as an internal or external command,
    operable program or batch file) and cmd /scannow just opens cmd again
    sorry my bad, meant to type sfc /scannow
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8.1 Update


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by swimllamaswim View Post
    /scannow doesnt work (says '/scannow' is not recognized as an internal or external command,
    operable program or batch file) and cmd /scannow just opens cmd again
    sorry my bad, meant to type sfc /scannow
    ok, Im running the scan now. (sorry, I had to go to costco)

    EDIT: It finished, should I post the log? It said it couldnt fix everything.
    Last edited by swimllamaswim; 05 Jun 2014 at 20:26.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1 Update


    Well, it magically started working again, could be the command, could be magic. I'll never know. Whatever.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by swimllamaswim View Post
    Well, it magically started working again, could be the command, could be magic. I'll never know. Whatever.
    the magic of windows ,gotta love it .

    when sfc will not repair errors it finds ,its suggest to do the following ,in the link and then run sfc again
    DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

Windows 8.1 Start Screen Freezing
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