Windows 8 and 8.1 Forums


Help computer stuck on weird screen

  1. #1

    Help computer stuck on weird screen


    Hey

    My computer is stuck on a weird screen. When I start it I get to the welcome screen with the time date etc and then I get to a blue screen but I can't log in it does not even appear. I only see a switch off button , language option and my mouse but I can't do anything

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    A picture of the screen helps. Sounds like a blank Metro screen. Try Windows key along with pressing the D key.
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Boot into safe mode and select an earlier restore point. Failing that you may have to Troubleshoot/Repair your system. Did you create a USB Recovery drive or Windows installation discs?
      My System SpecsSystem Spec

  4. #4


    Nope nothing is happening
      My System SpecsSystem Spec

  5. #5


    Nope my computer is an Asus notebook no DVD player . How can I boot into safe mode when it does not respond to anything?
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Boot into safe mode by pressing the F8 key repeatedly until it starts, you may have to do this a few times.
      My System SpecsSystem Spec

  7. #7


    Ok thanks I ll try this
      My System SpecsSystem Spec

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